Welby and TIS Launch 'Healthcare Passport plus' to Jointly Promote Community-Based Integrated Care Services

Welby Inc. (Headquarters: Chuo-ku, Tokyo; Representative Directors: Takeru Hiki, Takeshi Yamamoto; hereinafter "Welby") and TIS Inc. (Headquarters: Shinjuku-ku, Tokyo; President: Yasushi Okamoto; hereinafter "TIS"), a member of the TIS INTEC Group, have announced that they will begin offering "Healthcare Passport plus" from July 2026 to jointly promote projects aimed at realizing community-based integrated care utilizing PHR*1.

Through the provision of "Healthcare Passport plus," the companies aim to strengthen functions that address the patient journey—representing the flow of experiences and actions from the moment a patient recognizes symptoms through to consultation, diagnosis, treatment, and self-care—and to form a PHR network that encompasses local facilities, including medical institutions. In promoting this project, TIS and Welby will jointly engage in service planning and operation, deploying the service to local governments and medical institutions. The development of "Healthcare Passport plus" will proceed by enhancing the functions of the existing "Healthcare Passport" developed by TIS, with Welby handling development and operations, and TIS providing the service.

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*1 A system that allows individuals to centrally manage their own medical and health information (vital data). Short for Personal Health Record.

■ Background

With the progression of a declining birthrate and an aging population, the proportion of the elderly in the population is increasing. While demand for medical and nursing care is surging, the "2030 Problem" has emerged as a social issue, characterized by concerns over a rapid increase in social security costs due to shortages of doctors, nurses, and care staff, as well as widening disparities in regional healthcare. To solve the "2030 Problem," it is essential to realize community-based integrated care that supports citizens comprehensively from health maintenance to disease treatment, and the widespread adoption of PHR services is required as a mechanism for information linkage.

However, the widespread adoption of PHR services involves many stakeholders, including citizens, families, medical professionals, and local governments, and requires service support across a wide range of areas. Therefore, it has been necessary to strengthen provided functions and expand the user base through collaboration between service providers.

Since 2020, TIS has provided "Healthcare Passport," a PHR service that allows individuals to safely and bi-directionally share health and medical information with medical professionals and family members. While it has a proven track record of implementation in local governments and administrative bodies based on strengths such as data linkage with large hospitals and communication support among medical professionals, it has faced challenges in expanding the number of users independently.

For the past 12 years, Welby has been involved in the management of blood pressure and blood glucose levels for patients with lifestyle-related diseases such as diabetes and hypertension, as well as in medical institutions providing preventative care...