Baltic Co., Ltd. (headquartered in Shinjuku-ku, Tokyo) will begin providing the successor model 'MOT/PBX S-V3' on June 1, 2026, following the end of production for the MOT/PBX M-V5.

The S-V3 is an upgraded model that improves upon the hardware design and enclosure specifications of the M-V5. It supports up to 40 simultaneous calls and 80 internal lines on a single unit, delivering a stable calling environment with minimal line congestion or busy signals, ideal for mid-sized offices or organizations with multiple departments handling calls concurrently.

In addition, Baltic offers a wide range of 'practical and easy-to-use AI-powered solutions' to support corporate digital transformation, from products that integrate with communication systems to standalone services.

Product Overview

- Product Name: MOT/PBX S-V3 - Launch Date: June 1, 2026 - Maximum Simultaneous Calls: 40 - Maximum Internal Lines: 80 - Predecessor Model: MOT/PBX M-V5 (End of Production)

Product Specifications

- Network: 1 port each for WAN/LAN, RJ45, 10BASE-T/100BASE-TX/1000BASE-T - Power Supply: External AC adapter, DC12V - Maximum Power Consumption: 22W - RoHS Compliant: Yes - Display: 2 LEDs (POWER indicator, storage access indicator) - Operating Environment: Temperature: 0°C to 40°C; Humidity: 10% to 90% (non-condensing) - Dimensions: 128 mm(W) × 128 mm(D) × 54.2 mm(H) (excluding protrusions) - Weight: Unit: 0.924kg (without AC adapter); AC adapter: 0.42kg (including AC cord)

The 'MOT/PBX S-V3' leverages AI integration to elevate corporate telecommunication to a new level. It enables real-time transcription of call content, automatic translation for multilingual support, and customer harassment (cus-hara) prevention—utilizing cutting-edge AI to enhance call efficiency, improve service quality, and deliver a safer, smarter work environment.

Business Transformation by Baltic: Introduction to Latest AI Features

Challenges such as labor shortages, customer harassment, and multilingual support are becoming increasingly complex in corporate environments. In response to these real-world needs, Baltic combines its long-standing expertise in telephony and communication technologies with AI to launch the 'MOT/PBX S-V3' and other 'ready-to-use, field-proven AI solutions.' By integrating stable communication infrastructure (hardware) with advanced AI (software), Baltic stands out by offering end-to-end solutions across telephony, video, and multilingual domains—all under one roof.

AI Automatic Voice-to-Text Service

This service automatically converts recorded call audio into text using AI speech recognition. Eliminates the need to replay recordings—users can instantly grasp call content by reading the transcript. Ideal for sharing response histories, smooth handovers, and preventing disputes over 'who said what.'

Learn more about the AI Voice-to-Text Service: https://www.mot-net.com/mottel/rec_text

MOT AI Interpreter

By integrating its proprietary phone control technology with AI, Baltic offers real-time automatic translation via phone calls. Standard support for Japanese, English, Mandarin, Korean, and Vietnamese enables real-time interpretation through browsers or phone systems—allowing inbound support without hiring interpreters.

Learn more about MOT AI Interpreter: https://www.mot-net.com/function/translation

AI Camera and Security System 'VASS'

VASS uses AI to detect falls, intrusions, and suspicious individuals in real time, immediately notifying users via direct phone calls to smartphones. Unlike email or app notifications, this direct call alert system is unique in Japan (based on internal research), suitable for factories, stores, care facilities, and offices.

Learn more about the VASS AI Camera System: https://www.webjapan.co.jp/solution/ai-camera/

Company Overview

- Baltic Co., Ltd. - Business: Development, manufacturing, and management of ICT equipment and software - Founded: March 23, 1993 - Address: 3F, Shinjuku Square Tower, 6-22-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1103 - URL: https://www.webjapan.co.jp/

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Products / services: MOT/PBX S-V3 / VASS