VideoTouch to Exhibit at Western Japan's Largest Contact Center Event 'Call Center/CRM Demo & Conference 2026 in Osaka'

VideoTouch Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director and CEO: Yuta Uesaka; hereinafter "VideoTouch"), which provides an AI educational platform specialized for contact centers, will exhibit at the "Call Center/CRM Demo & Conference 2026 in Osaka" hosted by Ric Telecom (Monthly Call Center Japan) and Informa Markets Japan Co., Ltd. at Mydome Osaka on May 27th (Wednesday) and 28th (Thursday), 2026. They will also deliver a solution seminar. ▶ Click here for event details and registration ◾️ Seminar and Booth Exhibition Overview Date: May 27 (Wed) - 28 (Thu), 2026, 10:00-17:00 Location: Mydome Osaka (2-5 Honmachibashi, Chuo-ku, Osaka) Booth Number: 3F-08 Seminar Number: H-14 ◾️ Title: Learning from Aeon Financial Service: New Roles for Contact Centers in the AI Era ◾️ Content: In this seminar, Aeon Financial Service Co., Ltd. will join us to discuss the future and new roles of contact centers in the age of AI utilization. Based on the achievement of creating 5,000 hours of surplus labor annually through the use of AI roleplay, we will explore with VideoTouch how contact centers can evolve from cost centers to value creation sites. ◾️ Time: May 28, 2026 (Thu) 12:40–13:25 (Seminar Venue H) ◾️ Speaker: Aeon Financial Service Co., Ltd. CS Headquarters, Contact Center Department 3 Department Manager Mr. Fumitaka Komatsu VideoTouch Co., Ltd. Representative Director and CEO Yuta Uesaka ▶ Click here for pre-registration for the VideoTouch seminar We will introduce "VideoTouch," an AI educational platform specialized for contact centers. VideoTouch realizes a seamless cycle of "Learning, Training, and Measuring," supporting everything from the visualization of response content and task identification to education and training tailored to individual skills. You can experience firsthand how internal evaluation results in contact center operations are visualized and lead to specific educational and improvement actions. <> ◾️ VideoTouch: https://videotouch.jp/videotouch A one-stop on-demand learning service that handles training video recording, editing, distribution, retention tests, and analysis. ◾️ AI Roleplay: https://videotouch.jp/ai-roleplay An AI role-playing service specialized for contact center operations. ◾️ AI Monitoring: https://videotouch.jp/ai-monitoring An AI monitoring service that automatically analyzes and evaluates operator responses. ▶ Click here for VideoTouch exhibitor information ◾️ Event Overview Name: Call Center/CRM Demo & Conference 2026 in Osaka (19th) Dates: May 27 (Wed) - 28 (Thu), 2026, 10:00-17:00 Venue: Mydome Osaka Organizer: Ric Telecom Co., Ltd. (Monthly Call Center Japan), Informa Markets Japan Co., Ltd. URL: https://www.callcenter-japan.com/osaka/ VideoTouch provides an educational DX platform that maximizes human potential. By realizing the "Learn -> Train -> Measure" cycle end-to-end, we support the improvement of on-site response quality and the creation of business results. We have a wide range of implementation results from large corporations to small and medium-sized enterprises, centered on contact centers. ▼ List of implementation cases: https://videotouch.jp/case VideoTouch Co., Ltd. Company Name: VideoTouch Co., Ltd. Location: Room 202, LAIDOUT SHIBUYA, 1-15-12 Shibuya, Shibuya-ku, Tokyo Representative: Representative Director Yuta Uesaka Established: April 2013 Business Description: Development and operation of "VideoTouch," "AI Roleplay," and "AI Monitoring," integrated AI platforms for contact center education. Major Shareholder: PKSHA Technology Corporate Site: https://videotouch.co.jp/ VideoTouch Co., Ltd. Public Relations: Takahashi Mail: pr@videotouch.co.jp