Reducing 30 Minutes to 5 Minutes: Shifting from FAX-Centric to Smartphone Ordering. Horticultural Wholesaler Kimura Green Achieves 83% Reduction in Order Processing Time with "Pittaly Order".
Key facts
- Reducing 30 Minutes to 5 Minutes: Shifting from FAX-Centric to Smartphone Ordering. Horticultural Wholesaler Kimura Green Achieves 83% Reduction in Order Processing Time with "Pittaly Order".
- Horticultural wholesaler Kimura Green has digitized its primarily FAX-based order reception operations using the smartphone app "Pittaly Order," achieving an 83% reduction in order processing time. This has led to reduced workload during peak seasons and improved convenience for business partners.
- Source: PR Times
- Date: June 9, 2026
Direct answer
Horticultural wholesaler Kimura Green has digitized its primarily FAX-based order reception operations using the smartphone app "Pittaly Order," achieving an 83% reduction in order processing time. This has led to reduced workload during peak seasons and improved convenience for business partners.
- Citation
- Reducing 30 Minutes to 5 Minutes: Shifting from FAX-Centric to Smartphone Ordering. Horticultural Wholesaler Kimura Green Achieves 83% Reduction in Order Processing Time with "Pittaly Order". (June 9, 2026), PR Times
- Source
- PR Times
- Date
- June 9, 2026
Horticultural wholesaler Kimura Green has digitized its primarily FAX-based order reception operations using the smartphone app "Pittaly Order," achieving an 83% reduction in order processing time. This has led to reduced workload during peak seasons and improved convenience for business partners.
📋 Article Processing Timeline
- 📰 Published: June 9, 2026 at 10:00
- 🔍 Collected: June 9, 2026 at 10:27 (27 min after Published)
- 🤖 AI Analyzed: June 12, 2026 at 16:52 (78h 24m after Collected)
Usac System Co., Ltd. (hereinafter Usac System) announces that Kimura Green Co., Ltd. (Headquarters: Kusatsu City, Shiga Prefecture, President: Shinya Kimura, hereinafter Kimura Green), a wholesaler of horticultural products, has implemented the smartphone app "Pittaly Order," which allows for easy ordering from stores.
Through the implementation of this system, Kimura Green has achieved an 83% reduction in order processing time and has evaluated it as contributing to the alleviation of the burden of night-time operations during peak seasons.
● Background of Case Study Publication
Kimura Green primarily received orders from business partners via FAX. However, confirming order details and inputting them into the system required a significant amount of time, and the workload for order reception staff became a major issue during peak seasons.
Furthermore, FAX orders were prone to errors in handwriting and required confirmation work, necessitating improvements in operational efficiency and preparation for future labor shortages.
To address these challenges, Kimura Green implemented Usac System's smartphone ordering app "Pittaly Order." This initiative promoted the digitalization of order reception operations by establishing an environment where business partners can easily place orders from their smartphones.
(Left) Scanning the product's barcode with the smartphone's rear camera instantly displays the product information on the "Pittaly Order" app screen (Right). Simply input the order quantity to complete the order. *Photo is an operational image at a business partner's site.
● Implementation Effects
After implementing Pittaly Order, Kimura Green achieved the following results:
- Approximately 83% reduction in order processing time
- Significant improvement in the efficiency of FAX order processing operations
- Reduction in the burden of order handling during peak seasons
- Reduction in order detail confirmation work and input errors
- Improved convenience for business partners (ability to process orders on-site instead of returning to the office to FAX order forms)
The case study provides detailed information on the background of the implementation, key points for operational adoption, and actual effects.
● Case Study
Shifting from FAX-Centric to Smartphone Ordering.
Achieving an 83% Reduction in Order Processing Time and Streamlining Peak Season Operations with "Pittaly Order."
Kimura Green Co., Ltd.
https://www.usknet.com/jirei/kg/
● About Pittaly Order
Pittaly Order is a solution that digitizes analog order reception and delivery operations, such as FAX. Ordering companies can scan product barcodes using their smartphone cameras to send orders. Receiving companies can obtain order data from ordering companies through a cloud service. Pittaly Order supports the efficiency of ordering operations in business-to-business transactions, paperless processes, and prompt and accurate handling of order reception.
Click here for more information about Pittaly Order.
● About Usac System Co., Ltd.
Company Name: Usac System Co., Ltd.
Headquarters: JP Building 3F, 1-6-10 Kawaramachi, Chuo-ku, Osaka
Representative: President and CEO, Takahiro Konoshima
Since its establishment in 1971, the company has provided the "Meijin Series," which packages know-how and systems to solve customer business challenges. In the fields of RPA, EDI, logistics, and document processing, Usac System continuously develops applications that are cost-effective, can be introduced with confidence in a short period, and are easily integrated with core systems. In recent years, in response to social issues such as labor shortages and work style reform, the company has focused on automating "order reception operations," which are particularly burdensome for many companies. They are developing and providing the solution "Knowfa Order AI Agent," which combines AI agents and RPA.
https://www.usknet.com/
Through the implementation of this system, Kimura Green has achieved an 83% reduction in order processing time and has evaluated it as contributing to the alleviation of the burden of night-time operations during peak seasons.
● Background of Case Study Publication
Kimura Green primarily received orders from business partners via FAX. However, confirming order details and inputting them into the system required a significant amount of time, and the workload for order reception staff became a major issue during peak seasons.
Furthermore, FAX orders were prone to errors in handwriting and required confirmation work, necessitating improvements in operational efficiency and preparation for future labor shortages.
To address these challenges, Kimura Green implemented Usac System's smartphone ordering app "Pittaly Order." This initiative promoted the digitalization of order reception operations by establishing an environment where business partners can easily place orders from their smartphones.
(Left) Scanning the product's barcode with the smartphone's rear camera instantly displays the product information on the "Pittaly Order" app screen (Right). Simply input the order quantity to complete the order. *Photo is an operational image at a business partner's site.
● Implementation Effects
After implementing Pittaly Order, Kimura Green achieved the following results:
- Approximately 83% reduction in order processing time
- Significant improvement in the efficiency of FAX order processing operations
- Reduction in the burden of order handling during peak seasons
- Reduction in order detail confirmation work and input errors
- Improved convenience for business partners (ability to process orders on-site instead of returning to the office to FAX order forms)
The case study provides detailed information on the background of the implementation, key points for operational adoption, and actual effects.
● Case Study
Shifting from FAX-Centric to Smartphone Ordering.
Achieving an 83% Reduction in Order Processing Time and Streamlining Peak Season Operations with "Pittaly Order."
Kimura Green Co., Ltd.
https://www.usknet.com/jirei/kg/
● About Pittaly Order
Pittaly Order is a solution that digitizes analog order reception and delivery operations, such as FAX. Ordering companies can scan product barcodes using their smartphone cameras to send orders. Receiving companies can obtain order data from ordering companies through a cloud service. Pittaly Order supports the efficiency of ordering operations in business-to-business transactions, paperless processes, and prompt and accurate handling of order reception.
Click here for more information about Pittaly Order.
● About Usac System Co., Ltd.
Company Name: Usac System Co., Ltd.
Headquarters: JP Building 3F, 1-6-10 Kawaramachi, Chuo-ku, Osaka
Representative: President and CEO, Takahiro Konoshima
Since its establishment in 1971, the company has provided the "Meijin Series," which packages know-how and systems to solve customer business challenges. In the fields of RPA, EDI, logistics, and document processing, Usac System continuously develops applications that are cost-effective, can be introduced with confidence in a short period, and are easily integrated with core systems. In recent years, in response to social issues such as labor shortages and work style reform, the company has focused on automating "order reception operations," which are particularly burdensome for many companies. They are developing and providing the solution "Knowfa Order AI Agent," which combines AI agents and RPA.
https://www.usknet.com/
FAQ
What challenges with FAX order reception were resolved?
Significant reduction in confirmation and input time for FAX orders, fewer handwriting errors, and reduced workload during peak seasons were achieved.
What industries is Pittaly Order suitable for?
It is suitable for industries with high volumes of FAX and phone orders, particularly wholesalers, but can contribute to operational efficiency across various sectors.
Is ordering via smartphone app difficult?
No, by simply scanning the barcode with a smartphone, orders can be placed easily, allowing intuitive operation even for those less familiar with IT.
How long does implementation typically take?
While not specified in the press release, it is generally a solution aimed at short implementation times and quick realization of benefits.
What other services does Usac System offer?
Under the "Meijin Series," they offer systems for RPA, EDI, logistics, and document processing, and have recently expanded into AI-driven order automation solutions.