Uniontec Launches "CLINIC VALUE UP" to Enhance Clinic Image in as Little as 3 Days

Uniontec Co., Ltd. (Shibuya-ku, Tokyo, President and CEO Yusuke Okawa), whose mission is to "Build a new standard," provides one-stop interior design, planning, and construction services for offices, commercial spaces, and residences. The company has launched "CLINIC VALUE UP," a partial renovation service to address the customer acquisition challenges faced by clinics.

By reviewing public spaces that patients see, such as waiting rooms, reception areas, and exteriors, the service supports the creation of clinics that patients choose and enhances spatial value without significantly altering daily medical operations.

Service Details Brochure: https://clinic.union-tec.jp/download/form12

Background of Service Provision

The importance of Google Search and Google Maps in choosing a clinic is increasing. According to a survey by Gyro-n, "Google Search/Google Maps" was the most common information source for finding a clinic at 44.7%, and 59.3% of people check Google Maps reviews before visiting.

This indicates that the first impression made online and the content of reviews significantly influence the comparison and decision-making process before a visit.

The same survey also found that 53.2% of people choose clinics with "50 reviews and a rating of 4.2," highlighting the importance of not only a high star rating but also the accumulation of a certain amount of quality reviews. What is currently needed is the creation of clinics that are evaluated through the patient experience, not just their appearance.

Uniontec analyzed 27 clinics it designed, totaling 3,583 reviews. Of the 807 reviews related to space, 97.8% were positive. These results suggest that spatial design, including considerations for reception, waiting areas, patient flow, and privacy, is one of the factors influencing patient satisfaction and review formation.

Furthermore, with 1,642 new hospitals and clinics opening nationwide from April to June 2025, the competitive environment is intensifying. In this context, it is increasingly important for existing clinics to clearly communicate the reasons why patients should choose them through their physical space.

On the other hand, even with the desire to change the space, full renovations present hurdles such as cost burden and the need to secure a period of closure.

For patients, the first impression of the reception, waiting room, and exterior, in addition to the medical services, are factors in choosing a healthcare provider. Despite this, many medical institutions feel the need for improvement but have not been able to implement it.

In response to these challenges, Uniontec offers "CLINIC VALUE UP," a partial renovation service specializing in public spaces. By strategically refreshing the visual elements visible from the outside without major changes to the medical system, the service supports the creation of a clinic image that attracts patients.

Service Details Brochure: https://clinic.union-tec.jp/download/form12

Sources: How Patients Choose: A Survey on the Actual Impact of Reviews, Star Ratings, and MEO on Clinic Selection; Does Clinic Space Design Truly Generate Good Reviews? Real Verification Through Analysis of Approximately 3,000 Reviews

Service Features: 4 Differentiating Points

1. Costs Approximately 1/10th of a Full Renovation

By focusing investment on "visual elements" from the patient's perspective, such as waiting areas, reception, and exteriors, rather than the entire interior, costs are significantly reduced. The estimated price is from 200,000 yen per tsubo (with a 20% increase for areas under 10 tsubo).

2. Completion in as Little as 3 Days

Construction periods are minimized, with renovations completed with almost no need for clinic closure. This minimizes the impact on the clinic's daily operations.

3. No Change to Medical Operations

Existing patient flow and medical systems are maintained. The spatial experience within the clinic is updated without altering staff workflows.

4. Applicable to All Medical Specialties

This service has been implemented in various specialties, including dental clinics, cosmetic dermatology, orthopedic surgery, psychiatry, and internal medicine.

Recommended for Clinics That:

Wish to refresh the image of an outdated space without a full renovation.

Aim to improve patient satisfaction and strengthen reviews.

Want to improve the work environment for staff recruitment and retention.

Seek to align the clinic's brand image with its physical space.

Service Details Brochure: https://clinic.union-tec.jp/download/form12

Future Outlook

Moving forward, Uniontec aims to expand its support through the provision of CLINIC VALUE UP, delivering value to more medical professionals and patients. By supporting improvements in clinics' first impressions and patient experiences, the company will contribute to enhancing the value of medical institutions that serve local communities.

About Uniontec Co., Ltd.

Established in June 2000 as a contractor for interior finishes such as flooring and cross-work. The company engages in space creation projects, producing branding, design, and construction for offices and shops, with over 10,000 completed projects. In 2016, it launched a platform business for the construction industry, and in April 2021, its business divisions were spun off. Specializing in the interior business and leveraging digital expertise, it operates the "Workspace Produce Business," "Beauty & Medical Clinic Business," "Luxury Residence Business," "Space Construction Business," "Building Value Up Business," "Construction BPO Business," and "PersGPT."

Company Name: Uniontec Co., Ltd.

Established: June 2000

Location: Dogenzaka-dori 4F, 2-25-12 Dogenzaka, Shibuya-ku, Tokyo

Capital: 100 million yen

Business Activities: Planning, design, and construction of offices, clinics, commercial spaces, and residences; CG perspective and CG production; construction and BPO for office furniture manufacturers.

Representative Director: Yusuke Okawa

Mission: Build a new standard.

Corporate Site: https://www.union-tec.jp/ Beauty & Medical Clinic Service Site: https://clinic.union-tec.jp/