[Industry First] Release of "Pitatto Bungyo," Automating Reservations and Staff Allocation
UNIPET Inc. has launched "Pitatto Bungyo," a new feature for its grooming salon management system that automatically assigns staff and divides tasks the moment a reservation is made. This system optimizes labor allocation based on staff skill levels, helping salons increase capacity and reduce reliance on individual veteran groomers.
📋 Article Processing Timeline
- 📰 Published: April 6, 2026 at 19:00
- 🔍 Collected: April 6, 2026 at 10:30
UNIPET Inc. (Headquarters: Shinagawa-ku, Tokyo; President: Susumu Komiya), provider of the grooming salon reservation management system "UNIPET," has released the second new feature: "Pitatto Bungyo" (Precision Division of Labor), which automates the division of roles and staff allocation for groomers.
This feature automatically determines "who performs which part of the service and in what order" the moment a reservation is made, eliminating the need for manual staff scheduling.
■ Background | The challenge of "having reservations but being unable to handle them"
For many years, the grooming salon industry has faced a structural problem: "having reservations but being unable to handle them."
- Inability to fully utilize staff who can only perform shampooing
- Turning down reservations because staff cannot perform cuts
- Work concentrating on veteran staff
- Gaps in time occurring due to differences in skill levels
As a result, potential revenue is being lost. Furthermore, because the industry assumes that a "single groomer completes the entire process," there are additional challenges:
- Difficulty in hiring inexperienced staff
- Inability to create a division-of-labor organizational structure
"Pitatto Bungyo" was developed to change these structures.
■ What is Pitatto Bungyo? | A system that automatically determines staff allocation at the time of booking.
It is a mechanism that automatically determines staff allocation simultaneously with the reservation.
Are you feeling the burden of adjusting reservations via phone or LINE?
- You want to take reservations, but the number of people who can perform the service is limited.
- It is difficult to think about who to assign to each task every time.
With "Pitatto Bungyo," the assignment of the person in charge is automatically decided the moment a reservation is made.
👉 Automates "who does what, to what extent, and in what order"
👉 Reservations are confirmed based on "Dog Breed x Individual x Skill Level"
■ Features | A system that completes the division of labor the moment a reservation is made
- Automatically designs the division of labor for the first and second halves of the service
- Allocation and time adjustment based on the groomer's skill level
- Can incorporate shampoo-only services into reservations
■ Automatic Split Reservations for First and Second Halves
Automatically divides the grooming of one dog.
Example:
First 30 minutes: Shampoo (Bather)
Second 90 minutes: Cut (Veteran)
It is automatically assigned with the optimal combination at the time of booking.
■ 4-Level Groomer Ranking Setting
Reasonable service design based on skill level.
- Reservation control based on Dog Breed x Individual x Skill Level
- Flexible settings such as "no cuts" or "shampoo only"
■ Time Correction Based on Staff Rank
Automatically adjusts service time depending on "who is in charge."
- Veteran: Standard time
- Mid-level/Newcomer: Time is automatically added
■ Implementation Results
Reservation volume: Up to 155% increase
Number of services per person: +1 per day
Number of shampoo services: +100 per day
*Based on company research
■ Toward Implementing a "Management OS"
What UNIPET calls a "Management OS" is the concept of transforming store operations—which previously relied on intuition and experience—into a system with reproducibility.
"Pitatto Bungyo" is a feature that turns the domain of "staff allocation" into a system.
Who is in charge, to what extent, and in what order. It automatically optimizes the division of labor that was previously thought out on the floor, simultaneously with the reservation.
From individual reliance to reproducibility. From manual staff allocation to a seamless division of labor.
By gradually reducing daily burdens, we will lead to the stability and growth of the entire salon.
■ Company Overview
Company Name: UNIPET Inc.
President: Susumu Komiya
Address: Ichihara Building 4F, 1-27-6 Nishi-Gotanda, Shinagawa-ku, Tokyo
Established: March 5, 2026
URL: https://uni-pet.jp/
This feature automatically determines "who performs which part of the service and in what order" the moment a reservation is made, eliminating the need for manual staff scheduling.
■ Background | The challenge of "having reservations but being unable to handle them"
For many years, the grooming salon industry has faced a structural problem: "having reservations but being unable to handle them."
- Inability to fully utilize staff who can only perform shampooing
- Turning down reservations because staff cannot perform cuts
- Work concentrating on veteran staff
- Gaps in time occurring due to differences in skill levels
As a result, potential revenue is being lost. Furthermore, because the industry assumes that a "single groomer completes the entire process," there are additional challenges:
- Difficulty in hiring inexperienced staff
- Inability to create a division-of-labor organizational structure
"Pitatto Bungyo" was developed to change these structures.
■ What is Pitatto Bungyo? | A system that automatically determines staff allocation at the time of booking.
It is a mechanism that automatically determines staff allocation simultaneously with the reservation.
Are you feeling the burden of adjusting reservations via phone or LINE?
- You want to take reservations, but the number of people who can perform the service is limited.
- It is difficult to think about who to assign to each task every time.
With "Pitatto Bungyo," the assignment of the person in charge is automatically decided the moment a reservation is made.
👉 Automates "who does what, to what extent, and in what order"
👉 Reservations are confirmed based on "Dog Breed x Individual x Skill Level"
■ Features | A system that completes the division of labor the moment a reservation is made
- Automatically designs the division of labor for the first and second halves of the service
- Allocation and time adjustment based on the groomer's skill level
- Can incorporate shampoo-only services into reservations
■ Automatic Split Reservations for First and Second Halves
Automatically divides the grooming of one dog.
Example:
First 30 minutes: Shampoo (Bather)
Second 90 minutes: Cut (Veteran)
It is automatically assigned with the optimal combination at the time of booking.
■ 4-Level Groomer Ranking Setting
Reasonable service design based on skill level.
- Reservation control based on Dog Breed x Individual x Skill Level
- Flexible settings such as "no cuts" or "shampoo only"
■ Time Correction Based on Staff Rank
Automatically adjusts service time depending on "who is in charge."
- Veteran: Standard time
- Mid-level/Newcomer: Time is automatically added
■ Implementation Results
Reservation volume: Up to 155% increase
Number of services per person: +1 per day
Number of shampoo services: +100 per day
*Based on company research
■ Toward Implementing a "Management OS"
What UNIPET calls a "Management OS" is the concept of transforming store operations—which previously relied on intuition and experience—into a system with reproducibility.
"Pitatto Bungyo" is a feature that turns the domain of "staff allocation" into a system.
Who is in charge, to what extent, and in what order. It automatically optimizes the division of labor that was previously thought out on the floor, simultaneously with the reservation.
From individual reliance to reproducibility. From manual staff allocation to a seamless division of labor.
By gradually reducing daily burdens, we will lead to the stability and growth of the entire salon.
■ Company Overview
Company Name: UNIPET Inc.
President: Susumu Komiya
Address: Ichihara Building 4F, 1-27-6 Nishi-Gotanda, Shinagawa-ku, Tokyo
Established: March 5, 2026
URL: https://uni-pet.jp/