Umee Technologies Inc. (Headquarters: Chofu, Tokyo; Representative Director: Hirotaka Niino) launched "Front AX for Sales" on April 10, 2026. This new AI-Driven Advisory service is based on their proprietary voice analysis AI "Front Agent™," which was developed to provide insight analysis for sales negotiations. "Front AX for Sales" visualizes customer sales conversation data, which was previously a black box, and combines it with market data to identify fundamental issues within sales organizations. The service offers comprehensive support, from formulating specific action plans to execution and review, accelerating sustainable corporate growth. It addresses the long-standing challenge of sales performance relying on individual skills, where traditional SFA/CRM systems fail to explain "why a deal was won or lost." "Front Agent™" uses a patented "Deep Insight Engine™" to visualize hidden customer intentions from recorded conversations (face-to-face, web conferences, phone calls) and integrates with platforms like kintone and Salesforce. Umee plans to expand the "Front AX" series to marketing and customer success domains, with new service lines expected soon.

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  • Source: PR TIMES
  • Category: New Product/サービス発表