Uhuru Launches 'AI Madoguchi Service' for Local Governments and Tourism, Eliminating FAQ Creation
Uhuru Corporation has launched the 'AI Madoguchi Service,' a multilingual generative AI chatbot that can be implemented without creating FAQs by utilizing existing websites and PDFs. Using RAG technology to ensure accurate information, it aims to streamline operations for local governments and improve guidance for inbound tourists.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 19:00
- 🔍 Collected: May 19, 2026 at 10:31
- 🤖 AI Analyzed: May 19, 2026 at 21:19 (10h 47m after Collected)
Uhuru Corporation announced the launch of the 'AI Madoguchi Service' (AI Counter Service), which allows local governments, tourism associations, public facilities, and regional businesses to introduce a multilingual generative AI chatbot without the need for manual FAQ creation, by simply utilizing existing websites and PDF materials.
In recent years, the increase in inbound foreign tourists and settled foreign residents has heightened the need for multilingual information. At the same time, challenges have emerged, such as increased staff burden from handling routine inquiries and essential information not reaching users effectively.
The 'AI Madoguchi Service' can be implemented as an add-on to Uhuru's data integration platform 'CUCON' or as a standalone service. Key features include:
- Implementation without changing existing workflows: AI automatically builds knowledge simply by specifying existing websites and PDFs. It eliminates the need for FAQ creation, allowing operations to start on day one.
- Reliable design returning only fact-based information: AI generates answers using the RAG (Retrieval-Augmented Generation) method, referencing only specified official information. It provides source links to reduce hallucination risks.
- Natural multilingual support: The generative AI understands context and provides natural responses in languages such as English, Chinese, Korean, and Vietnamese.
Anticipated use cases include daily life support for residents (moving procedures, garbage rules), multilingual guidance for foreign tourists (traffic rules, emergency responses), and handling inquiries during after-hours or busy seasons to reduce staff workload.
Uhuru states it will continue to leverage data and AI to advance information delivery and operational efficiency in municipalities and local communities.
In recent years, the increase in inbound foreign tourists and settled foreign residents has heightened the need for multilingual information. At the same time, challenges have emerged, such as increased staff burden from handling routine inquiries and essential information not reaching users effectively.
The 'AI Madoguchi Service' can be implemented as an add-on to Uhuru's data integration platform 'CUCON' or as a standalone service. Key features include:
- Implementation without changing existing workflows: AI automatically builds knowledge simply by specifying existing websites and PDFs. It eliminates the need for FAQ creation, allowing operations to start on day one.
- Reliable design returning only fact-based information: AI generates answers using the RAG (Retrieval-Augmented Generation) method, referencing only specified official information. It provides source links to reduce hallucination risks.
- Natural multilingual support: The generative AI understands context and provides natural responses in languages such as English, Chinese, Korean, and Vietnamese.
Anticipated use cases include daily life support for residents (moving procedures, garbage rules), multilingual guidance for foreign tourists (traffic rules, emergency responses), and handling inquiries during after-hours or busy seasons to reduce staff workload.
Uhuru states it will continue to leverage data and AI to advance information delivery and operational efficiency in municipalities and local communities.
FAQ
How is Uhuru's AI Madoguchi Service different from traditional chatbots?
It eliminates the need to create FAQs beforehand. You can start using it immediately just by uploading existing websites and PDFs.
How does it prevent AI hallucinations (false information)?
It uses the RAG method to reference only specified official information and provides source links to reduce risks.
What languages does the AI chatbot support?
It supports languages such as English, Chinese, Korean, and Vietnamese, providing natural-sounding guidance.