Trifa Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Director: Masatoshi Kana; hereinafter "the Company") will launch "Lounge Pass," an airport lounge booking feature that allows users to book and use over 1,400 airport lounges in 140 countries worldwide via the app, starting May 12, 2026 (Tuesday).
This will enable international travelers to book and use airport lounges as needed through the app, without requiring an annual fee or membership registration, aligning with their flight schedules.
**Background to the Service: "Transforming airport waiting times from travel stress into part of the journey"**
**Chronic airport congestion due to expanding travel demand. 30% of international travelers feel stressed by airport waiting times.**
Travel demand both domestically and internationally is rapidly expanding with the recovery from the COVID-19 pandemic. According to the Airports Council International (ACI), global airport passenger numbers are estimated to reach 9.8 billion in 2025, a 7.3% increase compared to pre-pandemic 2019 levels, surpassing a full recovery. Haneda Airport has also risen to 3rd place in global user rankings (approximately 91.7 million people), indicating chronic airport congestion. *1
Amidst this situation, a survey conducted by the International Institute for Social and Economic Research (IISE) in 2025 revealed that one of the most stressful situations for international travelers during their trips is "airport waiting times and procedures," with 30% expressing dissatisfaction. On the other hand, 43% of international travelers responded that they "want to enjoy their time at the airport as part of their trip," highlighting a gap where the current airport experience does not meet their desire to enjoy it. *2
**High interest in lounge use, but "expensive," "unclear," and "troublesome" are barriers to use.**
A "Survey on Airport Experience and Travel Procedures for International Travel" *3 conducted by the Company in April 2026 revealed a gap between interest in and actual use of airport lounges.
Regarding airport lounges, 43.8% of respondents answered that they are "special places only accessible to elite members or business class passengers," and 35.2% answered that they "seem expensive, even if anyone can enter with money." This indicates that approximately 80% feel some kind of hurdle to using them.
The top reasons for not actually using lounges included "fees seem high/unclear" (39.4%), "procedures or applications seem troublesome" (23.0%), and "conditions for entry are unclear/seem difficult" (18.8%).
Thus, a gap exists where travelers "want to enjoy the airport but cannot." The Company has been working to build services that remove travel hassles and barriers, aiming to realize "a future where you can travel freely around the world with just Trifa and your passport." Leveraging the knowledge gained from addressing local communication issues with the overseas eSIM app "Trifa," this service was developed to create an environment where airport lounges can be used more casually, allowing travelers to richly enjoy the time until their flight as part of their journey.
*1) ACI "World’s busiest airports revealed in latest global rankings" (April 2026)
*2) International Institute for Social and Economic Research "Survey on Travel Awareness Using Airplanes and Railways" (March 2025)
*3) Survey Name: Survey on Airport Experience and Travel Procedures for International Travel
Target: Men and women with overseas travel experience (excluding day trips) in the past 2 years
Valid responses: 500 people
Survey method: Internet survey
Survey period: April 21-22, 2026
Survey conducted by: Neo Marketing Inc.
*Percentages may not add up to 100% due to rounding to the second decimal place.
**Features of "Lounge Pass"**
**① Book airport lounges with just the "Trifa" app**
By simply downloading the "Trifa" app, you can complete everything from searching and booking to entering airport lounges worldwide. There is no need to register for a lounge access membership service or contract a credit card with lounge benefits. It is a simple design that allows you to use necessary functions when you need them.
**② Supports over 1,400 lounges in 140 countries worldwide**
It supports over 1,400 airport lounges in 140 countries worldwide, from major international hub airports to airports in regional cities. Providing a wide range of choices at your destination brings flexibility to travelers' itineraries.
**③ No annual fee. Can be used as needed according to your flight**
There is no need to join an annual fee or monthly plan; you can book through the app only when you use it, according to your flight. This allows for flexible use tailored to the needs of various users, from those who travel infrequently to business travelers who frequently travel overseas.
**"Lounge Pass" Overview**
Available Countries: Approximately 140 countries
*Japan, South Korea, Taiwan, USA, Thailand, etc.
FACT BOX
- Source: PR TIMES
- Category: New Product
- Products / services: eSIM