69-Year-Old Non-Programmer Automates Fax Ordering with Generative AI, Saving 80 Hours Monthly
With AI implementation support from TricoLogic, a 69-year-old employee with zero programming experience at Shinei Kakoh independently developed an automated fax ordering system using generative AI, achieving 80 hours of monthly operational savings.
📋 Article Processing Timeline
- 📰 Published: May 20, 2026 at 00:23
- 🔍 Collected: May 19, 2026 at 16:01
- 🤖 AI Analyzed: May 20, 2026 at 07:55 (15h 53m after Collected)
## A 69-Year-Old's Challenge: Automating Fax Operations
TricoLogic, an AI startup from the University of Tokyo (Headquarters: Osaka, CEO: Masayuki Nishio), provided AI implementation support to Shinei Kakoh, a special printing and processing company (Headquarters: Tsurumi-ku, Osaka, CEO: Mr. Takeuchi). Through this initiative, Mr. Kitamura (69, with no programming experience) successfully developed an automated system for fax ordering using generative AI, resulting in approximately 80 hours of operational savings per month.
## Background of the Project
At Shinei Kakoh, daily manual fax ordering operations had become chronic, consuming approximately 80 hours per month. Identifying this 'immediate inefficiency,' Mr. Kitamura, with support from TricoLogic, began developing an automated system by using generative AI as his dialogue partner.
## Development Overview and Achievements
Mr. Kitamura utilized Google Sheets and GAS (Google Apps Script) to complete an end-to-end processing system—from inputting order data to automatically sending E-Faxes—in just two months. He independently developed 700 to 800 lines of code. The system has processed 1,600 orders over 50 days with zero errors, showcasing high accuracy.
As a result of this initiative, the need for staff to stand in line at the fax machine has been eliminated, and a momentum for AI adoption has spread to younger employees, creating a positive ripple effect of DX throughout the entire organization.
TricoLogic, an AI startup from the University of Tokyo (Headquarters: Osaka, CEO: Masayuki Nishio), provided AI implementation support to Shinei Kakoh, a special printing and processing company (Headquarters: Tsurumi-ku, Osaka, CEO: Mr. Takeuchi). Through this initiative, Mr. Kitamura (69, with no programming experience) successfully developed an automated system for fax ordering using generative AI, resulting in approximately 80 hours of operational savings per month.
## Background of the Project
At Shinei Kakoh, daily manual fax ordering operations had become chronic, consuming approximately 80 hours per month. Identifying this 'immediate inefficiency,' Mr. Kitamura, with support from TricoLogic, began developing an automated system by using generative AI as his dialogue partner.
## Development Overview and Achievements
Mr. Kitamura utilized Google Sheets and GAS (Google Apps Script) to complete an end-to-end processing system—from inputting order data to automatically sending E-Faxes—in just two months. He independently developed 700 to 800 lines of code. The system has processed 1,600 orders over 50 days with zero errors, showcasing high accuracy.
As a result of this initiative, the need for staff to stand in line at the fax machine has been eliminated, and a momentum for AI adoption has spread to younger employees, creating a positive ripple effect of DX throughout the entire organization.
FAQ
Can I automate business operations with AI even without programming experience?
Yes. In this case, a 69-year-old without programming experience developed a system using generative AI in about two months, reducing workload by 80 hours per month.
What is the most important factor for promoting DX in SMEs?
More than IT skills, having a 'sense of ownership' to solve on-site issues and having the right support system to guide that process are crucial.
What is TricoLogic's main business?
They operate the 'Mirai-shiki' cram school and provide AI solution development for SMEs based on solving on-site challenges.