Rakuten Mobile and Science Arts Launch Initiative to Utilize On-site Voice Data via Integration of 'Rakuten AI for Business' and 'Buddycom'
Rakuten Mobile and Science Arts have begun developing an integration between the generative AI service 'Rakuten AI for Business' and the live communication platform 'Buddycom.' Based on their 2024 alliance, the goal is to enhance operational efficiency by leveraging on-site voice data through AI. Service launch is planned for 2026.
📋 Article Processing Timeline
- 📰 Published: May 19, 2026 at 20:01
- 🔍 Collected: May 19, 2026 at 11:31
- 🤖 AI Analyzed: May 19, 2026 at 12:32 (1h 0m after Collected)
Rakuten Mobile Co., Ltd. ("Rakuten Mobile") and Science Arts, Inc. ("Science Arts") have launched an initiative to integrate Rakuten Mobile's generative AI service for corporations, "Rakuten AI for Business," with Science Arts' live communication platform, "Buddycom." By linking these two services, the initiative aims to promote the utilization of voice data generated on-site and improve the efficiency of field operations.
Rakuten Mobile and Science Arts previously concluded a business alliance agreement on October 15, 2024, with the goal of strengthening the sales of a bundled plan featuring "Rakuten Saikyo Plan Business" and "Buddycom." This new initiative is part of that alliance and is currently in the service development stage, with a phased rollout scheduled for 2026.
Leveraging the knowledge and technology cultivated through their previous collaboration, Rakuten Mobile and Science Arts will continue to advance joint development to contribute to the promotion of digital transformation (DX) utilizing voice and AI.
Corporate customers interested in this initiative are invited to contact the companies via the inquiry form below.
■ "Rakuten AI for Business" x "Buddycom" Inquiry Form
https://business.mobile.rakuten.co.jp/recommended-plan/rakuten-ai-for-business_buddycom/
Rakuten Mobile and Science Arts previously concluded a business alliance agreement on October 15, 2024, with the goal of strengthening the sales of a bundled plan featuring "Rakuten Saikyo Plan Business" and "Buddycom." This new initiative is part of that alliance and is currently in the service development stage, with a phased rollout scheduled for 2026.
Leveraging the knowledge and technology cultivated through their previous collaboration, Rakuten Mobile and Science Arts will continue to advance joint development to contribute to the promotion of digital transformation (DX) utilizing voice and AI.
Corporate customers interested in this initiative are invited to contact the companies via the inquiry form below.
■ "Rakuten AI for Business" x "Buddycom" Inquiry Form
https://business.mobile.rakuten.co.jp/recommended-plan/rakuten-ai-for-business_buddycom/
FAQ
What are the benefits of integrating Rakuten AI for Business and Buddycom?
It enables the AI analysis of on-site voice data, allowing for automated reporting, data visualization, and overall improved operational efficiency.
When can this service be implemented?
A phased rollout is planned for 2026. It is currently in the development stage.
How can I inquire about this initiative?
Inquiries can be made via the dedicated contact form on Rakuten Mobile's official website for corporate customers.