[transcosmos Online Seminar] "Financial Touchpoints Evolving with LINE" - The Forefront of Customer Relationship Building and CX Improvement - to be Held on July 30 (Thu)

transcosmos will hold the online seminar "Financial Touchpoints Evolving with LINE" - The Forefront of Customer Relationship Building and CX Improvement - on July 30 (Thu).

LINE has become the main axis of digital touchpoints with customers. In the card industry, LINE is also an important tool.

This seminar will provide the latest trends in LINE utilization in the card industry and practical best practices, including success stories from other industries.

The first half will explain points for improving results through LINE's functions and use cases. The second half will introduce specific operational and analytical know-how to maximize results, such as advanced targeting methods including Yahoo! data collaboration, cross-selling promotion, and effectiveness verification. We encourage you to participate, as we will also cover support services unique to transcosmos.

Seminar Highlights

● Introducing the latest trends in LINE utilization that can be applied to the financial industry from success stories in other industries

● Explaining highly accurate targeting and delivery optimization methods using Yahoo! data collaboration

● Presenting concrete examples of operational and analytical support that leads to results, achievable only with transcosmos

Target Audience

● Marketing managers in the financial industry who are facing challenges in promoting the use of services by existing customers

● Operations managers who have started using LINE but are struggling with how to improve results and optimize measures

● Planning and DX managers who want to consider highly accurate delivery using data

● Seminar Overview

Date and Time: July 30, 2026 (Thu) 14:00 - 15:00

Venue: Online (ZOOM)

*This seminar will be conducted online only (no physical venue).

*After applying, a viewing URL and password will be sent one hour before the start.

Participation Fee: Free (advance registration required)

Organizer: transcosmos inc.

Application URL: https://www.trans-cosmos.co.jp/seminar/260730.html

*This seminar is for corporate customers only. Applications from individual customers will not be accepted.

*If the number of applications is high, a lottery will be held.

*We kindly ask that individuals affiliated with companies that offer similar services to our speakers or transcosmos refrain from applying.

● Program

14:00 - 14:05 Opening Remarks

Takeshi Yasaka, Director, AE Division 3, CX-AE Division, Sales Management Group, transcosmos inc.

14:05 - 14:25 Case studies from other industries and little-known LINE functions

Kazuya Narita, Manager, DP Planning Department 2, Digital Produce Business Division, CX Business Division, transcosmos inc.

14:25 - 14:45 How to drive results with current LINE utilization and what transcosmos can do to achieve this

Kazuya Koike, Produce 1 Section, DP Planning Department 2, Digital Produce Business Division, CX Business Division, transcosmos inc.

14:45 - 15:00 Q&A and Closing Remarks

Kazuya Narita, Manager, DP Planning Department 2, Digital Produce Business Division, CX Business Division, transcosmos inc.

Kazuya Koike, Produce 1 Section, DP Planning Department 2, Digital Produce Business Division, CX Business Division, transcosmos inc.

*Please note that the seminar content is subject to change without prior notice.

*transcosmos is a registered trademark or trademark of transcosmos inc. in Japan and other countries.

*Other company names and product/service names mentioned are registered trademarks or trademarks of their respective companies.

(About transcosmos inc.)

Since its founding in 1966, transcosmos has strived to enhance the competitiveness of its client companies by providing higher value services through the fusion of excellent "people" and cutting-edge "technological capabilities." Currently, we provide services that support client companies' business processes in terms of both cost optimization and sales expansion in 187 locations across 36 countries and regions, primarily in Asia. In line with the global expansion of the EC market, we also provide a global EC one-stop service that delivers our clients' excellent products and services to consumers in 46 countries and regions worldwide. transcosmos will face our customers and society, and together we will think, challenge, and achieve from concept to execution. https://www.trans-cosmos.co.jp