Tokyo Metro Co., Ltd. (President and Representative Director: Akihiko Kosaka, Headquarters: Taito-ku, Tokyo, hereinafter "Tokyo Metro") and Navitime Japan Co., Ltd. (President and Representative Director: Keisuke Onishi, Headquarters: Minato-ku, Tokyo, hereinafter "Navitime Japan") will begin full-scale provision of "Seat Availability Route Search" and "Seat Availability Car Guidance" on March 30, 2026 (Monday) for paid members of the "Navitime Transit NAVITIME" app. These services maximize travel comfort by utilizing "seating probability" (i.e., ease of sitting) estimated from vehicle data, etc. ※ "Seating probability" indicates the possibility of sitting and does not guarantee that you will be able to sit. ※ Please refrain from "walking while using your smartphone." We appreciate your cooperation in improving manners.

Tokyo Metro and Navitime Japan have been conducting trial services of "Seat Availability Car Guidance" for approximately one and a half years, verifying the accuracy of "seating probability"※1. Approximately 3,800 responses were received from the user experience survey and improvement request questionnaire collected during this trial service. Based on this data, by revising "seating probability," it has become possible to predict "where and how much you can sit" with high accuracy. Furthermore, as a new UI, we will begin full-scale provision as "Seat Availability Route Search" by incorporating functions that display the proportion and duration of seating availability as a bar graph, and additionally propose routes that allow for longer seating periods, such as "You can sit more easily by waiting for the next train" or "Switching from an express train to a local train makes it easier to sit.". We are also developing new technologies to expand this service to routes other than Tokyo Metro lines in the future. Tokyo Metro and Navitime Japan will continue to promote initiatives aimed at providing services that lead to comfortable travel for our customers.

1 Service Overview of "Seat Availability Route Search" Available for free members as well

(1) Display of Estimated Seating Time Displays a bar graph showing the expected duration of potential seating within the entire travel section on the route search results list screen.

<img src="https://prcdn.freetls.fastly.net/release_image/20053/1443/20053-1443-161d90270c42bc81667f601ffc5e10fa-539x692.png?width=1950&height=1350

FACT BOX

  • Source: PR TIMES
  • Category: News