TobilaPhone Cloud Wins 'Leader' in 3 Categories at ITreview Grid Award 2026 Spring
TobilaPhone Cloud, a cloud business phone by Tobila Systems, has won the top 'Leader' award in three categories at the ITreview Grid Award 2026 Spring. This marks its 17th consecutive term winning in these three categories, highly evaluated for its features like AI summarization and external tool integration.
📋 Article Processing Timeline
- 📰 Published: April 16, 2026 at 00:33
- 🔍 Collected: April 15, 2026 at 16:01
- 🤖 AI Analyzed: April 19, 2026 at 11:39 (91h 38m after Collected)
Tobila Systems Inc. (Headquarters: Nagoya City, Aichi Prefecture; President: Atsushi Aketa; Securities Code: 4441; hereinafter 'Tobila Systems') announced that its cloud-based business phone 'TobilaPhone Cloud' has won the highest rank, 'Leader', in three categories: Cloud PBX, IVR (Interactive Voice Response), and IP Phone App (050)/VoIP Mobile Phone, at the 'ITreview Grid Award 2026 Spring', which selects products with high customer satisfaction based on user reviews.
■ Wins 'Leader' in 3 Categories: Cloud PBX, IVR, and IP Phone App
'TobilaPhone Cloud' received the highest 'Leader' award in the Cloud PBX, IVR (Interactive Voice Response), and IP Phone App (050)/VoIP Mobile Phone categories at the 'ITreview Grid Award 2026 Spring'. This marks the 17th consecutive term securing the 'Leader' position in these three categories.
'TobilaPhone Cloud' Award Categories
Cloud PBX: https://www.itreview.jp/categories/pbx
IVR (Interactive Voice Response): https://www.itreview.jp/categories/ivr
IP Phone App (050)/VoIP Mobile Phone: https://www.itreview.jp/categories/ip-phone
■ What are the ITreview Grid and the 'Leader' Title of High User Satisfaction?
'ITreview', a review platform for B2B IT products and cloud services, deploys a unique four-quadrant map, the 'ITreview Grid', which helps grasp customer satisfaction and product recognition in the market based on reviews from real users.
In the 'ITreview Grid Award 2026 Spring' announced in April, products that excel in both customer satisfaction and recognition, based on approximately 157,000 reviews gathered on ITreview, are commended as 'Leaders' and issued badges. The ITreview Leader is a prestigious title and proof of support from many users.
■ Achieved Customer Satisfaction of ★4.3. Highly Rated by Users
'TobilaPhone Cloud' has achieved an average customer satisfaction score of 4.3 on 'ITreview' (based on 108 reviews as of April 15, 2026). We will introduce some of the actual reviews received from users of this product.
You can view the list of reviews for 'TobilaPhone Cloud' below.
https://www.itreview.jp/products/tobilaphonecloud/reviews
■ About TobilaPhone Cloud
'TobilaPhone Cloud' is a cloud-based business phone that can be used without the need for equipment installation or construction work. It supports multi-devices such as smartphone apps, PCs, and IP phones, realizing a telephone environment tailored to various work styles.
In addition to IP phone numbers starting with '050', it is possible to issue new numbers suitable for specific purposes, such as area codes or toll-free numbers, or to carry over existing numbers. It comes standard with features that make telephone operations convenient, not just call functions like external/internal lines and transfers, but also recording, IVR (Automated Voice Response), and call transcription. It can integrate with various external tools such as Salesforce, HubSpot, and kintone, streamlining the recording of call contents and contact management. Furthermore, by utilizing AI-powered summarization of call contents and automatic labeling of call histories, users can quickly grasp the essence of conversations.
With ease of use unique to an in-house developed service and an extensive support system, even first-time users of Cloud PBX can use it with peace of mind.
'TobilaPhone Cloud' Official Site
https://tobilaphone.com/biz/cloud/
■ About Tobila Systems
Aiming to solve social issues through technology, we provide services to eradicate special fraud, phishing fraud, and gray-zone crimes. Our 'Nuisance Information Filter Service', which builds a database by collecting and investigating information on scam calls and SMS to filter them automatically, is deployed for landlines, mobile phones, and businesses, and is used by approximately 15 million people monthly.