[Online Event 4/28 (Tue)] General Affairs Reform: Escaping the 'Jack-of-all-trades' Trap ~ A New 'Outsourced' Back-office Strategy via Phone DX x Online BPO ~

We are pleased to announce a co-hosted webinar by Tobila Systems Inc. and Knit Inc. Event Outline While DX in general affairs is advancing in many companies, issues remain on the front lines, such as 'We introduced tools but couldn't effectively reduce the workload' and 'Increased requests keep us from focusing on core tasks, making it impossible to escape the jack-of-all-trades role.' A major factor behind this is the 'human-dependent tasks' that occur after phone calls, such as record keeping, information sharing, and decision-making on how to respond. In this seminar, Tobila Systems, a leader in phone DX, will introduce specific examples of efficiency improvement. We will also break down the structure of general affairs tasks that remain in subsequent processes, and explain a new back-office approach that relies on 'not doing everything in-house' by utilizing the online BPO 'HELP YOU'. We will deliver hints to transform the role of general affairs from mere 'operations' to 'value creation', evolving it into a strong organization highly evaluated from both inside and outside the company. Recommended for: - Those who feel the general affairs workload is high and efficiency measures haven't fully solved the problem. - Those who want to build an organization that produces results and is well-evaluated with limited personnel. - Those who want to build a flexible 'outsourced' structure that can immediately respond to organizational changes like office relocations or new branches while keeping labor costs (fixed costs) low. Speakers Shohei Fujiwara, Head of Sales, Knit Inc. Hiromichi Iwasaki, Planning Management Office, Sales Planning Department, Tobila Systems Inc. Seminar Overview [Date and Time] Tuesday, April 28, 2026, 11:00 - 12:00 [Format] Online (Zoom) [Participation Fee] Free [Notes] If the application form is incomplete, your application may be invalidated. Registration Please apply via the registration form on the page below. https://tobilaphone.com/biz/cloud/seminarlp_20260428/ What is the Online Outsourcing Service 'HELP YOU'? It is a business efficiency service where a team of excellent assistants with various skill sets supports your work. We take on back-office tasks (HR, accounting, sales administration, document creation, etc.) as online outsourcing, contributing to an environment where you can focus on core tasks. Our members are located across Japan (Tokyo, Miyagi, Osaka, Fukuoka, etc.) and in 35 countries worldwide, including the US, France, and Germany. HELP YOU Service Site: https://help-you.me/ HELP YOU Recruitment Site: https://va.help-you.me/ Company Name: Knit Inc. Representative: Takao Akizawa, President and CEO Established: August 2017 *HELP YOU service launched in 2015 Location: Room 407, Green Fantasia Building, 1-11-11 Jingumae, Shibuya-ku, Tokyo URL: https://knit-inc.com/ About Tobila Systems Aiming to solve social issues through technology, we provide services to eradicate special fraud, phishing scams, and gray-zone crimes. Our 'Spam Information Filter Service', which collects and investigates information on scam calls and SMS to build a database and filter them automatically, is deployed for landlines, mobiles, and businesses, and is used by approximately 15 million people monthly. Company Name: Tobila Systems Inc. Representative: Atsushi Akita, President and CEO Stock Code: 4441 (TSE Standard Market) Established: December 1, 2006 Location: Pacific Square Nagoya Nishiki 7F, 2-5-12 Nishiki, Naka-ku, Nagoya, Aichi Official Site: https://tobila.com/