TMJ Earns "Excellent Company" Certification (GOLD) for 10 Consecutive Years

TMJ, a member of the SECOM Group that builds and operates contact centers and back-office operations (administrative processing centers), headquartered in Shinjuku, Tokyo, and led by President and CEO Hideki Maruyama, has renewed its "Excellent Company Certification" for fiscal year 2026, awarded by the General Incorporated Association Japan Future Enterprise Promotion Organization (hereinafter referred to as the "Excellent Foundation").

This GOLD certification marks the 10th consecutive year of recognition, dating back to 2017.

What is "Excellent Company Certification"?

The Excellent Foundation discovers and recognizes "wonderful companies that should be passed on to the next generation" through its "Excellent Company Certification" initiative. The foundation defines an "Excellent Company" as one that "you would recommend to your family to join, and want to pass on to the next generation." Companies are comprehensively judged and certified based on seven indicators: "Business Model/Productivity," "Diversity & Inclusion," "Work-Life Balance," "Health Management," "Human Resource Development/Job Satisfaction," "Risk Management," and "Labor Law Compliance."

* For more details, please visit https://jws-japan.or.jp/.

TMJ's Initiatives to Enhance Employee Workability and Job Satisfaction

TMJ is continuously implementing various activities and developing systems to support the realization of diverse working styles and long-term career development for its employees, as well as to promote diversity, equity, and inclusion throughout society.

Key initiatives for fiscal year 2025 include:

Formulating and publicly releasing "Customer Interaction Policy" and "Customer Harassment Response Policy" to protect the safety and security of employees' work environment, thereby strengthening the protection of employee human rights and creating a more comfortable work environment.

Reference: https://www.tmj.jp/news/20250910_30868/

Participating as a cooperating company in the "Learn from On-site Knowledge! Initiatives of Advanced Companies in Disability Employment Seminar" held by Indeed Recruitment Partners in July 2025.

Reference: https://www.tmj.jp/news/20250829_30828/

Receiving the highest "Best Workplace" certification at the "D&I AWARD 2025" in recognition of its diversity and inclusion initiatives.

Reference: https://www.tmj.jp/news/20251212_31448/

These initiatives are part of TMJ's efforts to promote sustainability management, focusing on human capital, in line with its mission to "realize a society where everyone can live comfortably."

TMJ will continue to resolve societal anxieties and inconveniences through its business, while also creating an environment where each employee can work with peace of mind, aiming to become a company where diverse talent can thrive.

About TMJ Inc. (https://www.tmj.jp/)

TMJ was established in 1992 as a spin-off from the in-house call center of Fukutake Shoten Co., Ltd. (now Benesse Corporation). Leveraging the production and quality control expertise cultivated through its unique, continuous membership-based business, TMJ offers a range of services including the design and operation of call centers for a wide variety of client companies, as well as research, analysis, temporary staffing, and human resource development. In 2017, TMJ became a wholly owned subsidiary of SECOM Co., Ltd., and utilizes the group's robust and secure network to support the success of its clients' businesses.