Intec Launches Smartphone Version of 'Deposited Item Management Service', First Implemented at Chugoku Bank

Intec Inc. (Headquarters: Toyama City, Toyama Prefecture; President: Hidezo Hikita; hereinafter 'Intec'), a member of the TIS Intec Group, has announced the launch of a smartphone version of its 'Deposited Item Management Service'. As the first user, The Chugoku Bank, Ltd. (Head Office: Okayama City, Okayama Prefecture; President: Sadanori Kato; hereinafter 'Chugoku Bank') has implemented and commenced operations with the new service. The 'Deposited Item Management Service' is a component of Intec's 'fcube' information solution designed for financial institutions. It is a cloud-based service that utilizes mobile devices and electronic signatures to facilitate the paperless and efficient handling of deposited items, such as bankbooks, certificates, and important documents. By centralizing management from the registration and handling of deposited items to their return and status monitoring, the service contributes to improved operational efficiency and strengthened compliance. The newly launched smartphone version allows financial institution staff to securely manage deposited items outside the branch via app operations, overcoming previous limitations that restricted usage to internal branch networks. Background In recent years, the diversification of sales activities and the advancement of mobile environments in financial institutions have necessitated the development of system infrastructures that enable efficient and safe operations both inside and outside the branch. Chugoku Bank had previously utilized the 'Deposited Item Management Service' via PCs and tablets. However, to further improve operational efficiency and convenience, there was a growing need to securely and comfortably access the service via smartphones. In response, Intec developed the smartphone version, which can be safely accessed from outside the branch via internet connections. This service features simple operations specifically tailored to core tasks and utilizes GPS location tracking for audit compliance. It is also expected to resolve long-standing security concerns regarding the use of smartphones for business operations in the financial sector. Overview The features and expected benefits of the smartphone version are as follows: 1. Simple and Secure Connection via Internet While the current service requires a closed network, the smartphone version enables a secure environment using internet communications. It introduces multi-layered countermeasures, including device control via client certificates, communication encryption, and location data tracking. 2. Streamlined Management Focused on 'Depositing' and 'Returning' By limiting the smartphone version's functions to receiving and returning items, it achieves simple and intuitive operability. Additionally, even if an unexpected deposit task arises during field sales, staff can handle the item using just a smartphone. 3. Real-time Bidirectional Synchronization with PC/Tablet Data Data remains constantly updated and consistent whether staff operate on a PC, tablet, or smartphone, resulting in improved work efficiency and productivity. 1. Visualization of Operational Trails and Improved Audit Compliance By utilizing the smartphone's GPS function, the system records the exact time and location where staff handle deposited items. This visualizes the operational trail, promoting stronger audit capabilities and compliance. 2. Acceleration of Management Operations Transitioning registration and management tasks from PCs and tablets to a dedicated smartphone app eliminates the need for tethering, reducing the effort required to use the system. This leads to increased efficiency during outside operations and travel. 3. Enhanced Convenience for Sales Activities The ability to use the service on smartphones and sync data in real-time across devices means it can be utilized in various scenarios inside and outside the branch. Staff can access the latest information at any time, allowing for rapid and flexible customer service. Future Outlook Intec will continue to expand the functionalities of the 'Deposited Item Management Service' based on its strong track record and requests from existing financial institution clients. For the smartphone version, Intec will focus on further improving convenience, expanding to other financial institutions, and increasing usage among current clients. Intec remains committed to advancing solutions for financial institutions to support operational efficiency and solve client challenges. Comment from The Chugoku Bank, Ltd. Hidehiko Togano, General Manager, Business Planning Department