TIS and Towa Pharmaceutical Introduce 'Healthcare Passport' at Hiroo Hospital
TIS and Towa Pharmaceutical have jointly introduced the PHR service 'Healthcare Passport' at Tokyo Metropolitan Hiroo Hospital. By sharing patient vital data, they aim to visualize pain not visible in tests and realize higher quality, companion-style medical care.
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- 📰 Published: April 7, 2026 at 22:10
- 🔍 Collected: April 7, 2026 at 13:30
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TIS Inc. of the TIS INTEC Group (Headquarters: Shinjuku-ku, Tokyo; President: Yasushi Okamoto; hereinafter 'TIS') and Towa Pharmaceutical Co., Ltd. (Headquarters: Kadoma-shi, Osaka; President: Itsuro Yoshida; hereinafter 'Towa Pharmaceutical') announce that they have jointly introduced TIS's 'Healthcare Passport' to the Tokyo Metropolitan Hiroo Hospital (Location: Shibuya-ku, Tokyo; Director: Yasuto Tajiri; hereinafter 'Hiroo Hospital').
TIS's 'Healthcare Passport' is a PHR*1 platform service that allows individuals to share their health and medical information with healthcare professionals and family. It provides a service-based mechanism for securely and bilaterally sharing health and medical information according to the individual's consent to share (opt-in).
TIS and Towa Pharmaceutical concluded an alliance agreement in 2021 for the collaborative sales of 'Healthcare Passport' and are working to promote its adoption, optimize the service, and support the realization of sustainable regional medical collaboration. To contribute to building a foundation for personal health data, TIS is responsible for developing and operating a system that appropriately centralizes and shares healthcare data, while Towa Pharmaceutical is responsible for promoting 'Healthcare Passport' through its extensive sales network.
*1 Personal Health Record: A system for individuals to centrally manage their own medical and health information (vital data).
## Background
Hiroo Hospital is a core hospital in Tokyo with over 400 beds, playing a crucial role in emergency and island medicine. The Department of General Medicine, which introduced 'Healthcare Passport', is a division that provides comprehensive initial medical care without limiting to specific diseases or organs. The department's policy is 'companion-style medicine,' which deeply understands the patient as a person and supports them throughout their treatment process (patient journey). Companion-style medicine refers not only to whether a disease is cured but also to eliminating the anxiety of waiting for test results and the loneliness at home, supporting the entire process to enhance the patient experience (PX).
In recent years, it has become common for elderly people to see multiple specialists, creating a challenge where information such as how they spend their time at home and changes in their physical condition becomes fragmented, making the patient's journey difficult to see. To solve this, Hiroo Hospital, which was exploring new approaches, focused on PHR as a means for patients to regain autonomy by taking ownership of their information, managing vital data and blood test results themselves, and choosing their treatment policies.
## Reasons for Selection
TIS's 'Healthcare Passport' was selected after a joint proposal by TIS and Towa Pharmaceutical for the following reasons:
- It is a platform type that can record and share the patient's journey in the cloud.
- Its flexible pricing that is easy for medical institutions to adopt and its customizable input menus.
## Implementation
Hiroo Hospital introduced 'Healthcare Passport' starting in the summer of 2024, initially in the Department of General Medicine. Targeting patients with 'invisible pain' that is difficult to grasp from examination data alone, the aim was for doctors at Hiroo Hospital to share data registered through the 'Healthcare Passport' app on a browser management screen and use it for early intervention and appropriate advice.
Monitoring during home care was conducted by patients measuring and registering vital data such as blood pressure, pulse, and temperature daily. Information can also be automatically linked from values measured by smartwatches, and patients can describe their degree of pain, fatigue, and sleep duration in free comments.
## Effects
The effects of introducing 'Healthcare Passport' are as follows:
- **Visualized patients' 'invisible pain' that is hard to grasp in tests, supporting their return to society.**
Reporting via PHR visualized the correlation between vital signs and symptoms, enabling appropriate diagnosis and detailed medication prescriptions. The introduction confirmed significant effects in the following cases:
1. Chronic pain diseases such as fibromyalgia
By checking the report on the browser management screen and conducting additional telephone hearings, appropriate medication could be prescribed.
TIS's 'Healthcare Passport' is a PHR*1 platform service that allows individuals to share their health and medical information with healthcare professionals and family. It provides a service-based mechanism for securely and bilaterally sharing health and medical information according to the individual's consent to share (opt-in).
TIS and Towa Pharmaceutical concluded an alliance agreement in 2021 for the collaborative sales of 'Healthcare Passport' and are working to promote its adoption, optimize the service, and support the realization of sustainable regional medical collaboration. To contribute to building a foundation for personal health data, TIS is responsible for developing and operating a system that appropriately centralizes and shares healthcare data, while Towa Pharmaceutical is responsible for promoting 'Healthcare Passport' through its extensive sales network.
*1 Personal Health Record: A system for individuals to centrally manage their own medical and health information (vital data).
## Background
Hiroo Hospital is a core hospital in Tokyo with over 400 beds, playing a crucial role in emergency and island medicine. The Department of General Medicine, which introduced 'Healthcare Passport', is a division that provides comprehensive initial medical care without limiting to specific diseases or organs. The department's policy is 'companion-style medicine,' which deeply understands the patient as a person and supports them throughout their treatment process (patient journey). Companion-style medicine refers not only to whether a disease is cured but also to eliminating the anxiety of waiting for test results and the loneliness at home, supporting the entire process to enhance the patient experience (PX).
In recent years, it has become common for elderly people to see multiple specialists, creating a challenge where information such as how they spend their time at home and changes in their physical condition becomes fragmented, making the patient's journey difficult to see. To solve this, Hiroo Hospital, which was exploring new approaches, focused on PHR as a means for patients to regain autonomy by taking ownership of their information, managing vital data and blood test results themselves, and choosing their treatment policies.
## Reasons for Selection
TIS's 'Healthcare Passport' was selected after a joint proposal by TIS and Towa Pharmaceutical for the following reasons:
- It is a platform type that can record and share the patient's journey in the cloud.
- Its flexible pricing that is easy for medical institutions to adopt and its customizable input menus.
## Implementation
Hiroo Hospital introduced 'Healthcare Passport' starting in the summer of 2024, initially in the Department of General Medicine. Targeting patients with 'invisible pain' that is difficult to grasp from examination data alone, the aim was for doctors at Hiroo Hospital to share data registered through the 'Healthcare Passport' app on a browser management screen and use it for early intervention and appropriate advice.
Monitoring during home care was conducted by patients measuring and registering vital data such as blood pressure, pulse, and temperature daily. Information can also be automatically linked from values measured by smartwatches, and patients can describe their degree of pain, fatigue, and sleep duration in free comments.
## Effects
The effects of introducing 'Healthcare Passport' are as follows:
- **Visualized patients' 'invisible pain' that is hard to grasp in tests, supporting their return to society.**
Reporting via PHR visualized the correlation between vital signs and symptoms, enabling appropriate diagnosis and detailed medication prescriptions. The introduction confirmed significant effects in the following cases:
1. Chronic pain diseases such as fibromyalgia
By checking the report on the browser management screen and conducting additional telephone hearings, appropriate medication could be prescribed.