AI Sakura-san Selected as a Case Study for 'Japan Service Innovation 2025'

'AI Sakura-san,' provided by Tifana.com, Inc. (Headquarters: Meguro-ku, Tokyo; President: Hiroya Mori), has been selected as one of the case studies for 'Japan Service Innovation 2025,' published by the Service Productivity & Innovation for Growth (SPRING).

■ About the 'Japan Service Innovation 2025' Selection

'Japan Service Innovation 2025' compiles cutting-edge, exemplary service innovation cases from a diverse range of services identified through the activities of the Service Productivity & Innovation for Growth, aimed at improving productivity in the service industry.

The 'AI Sakura-san series,' which promotes and supports digital transformation (DX) through services such as 'Avatar Customer Service Sakura-san,' 'AI Phone Support Sakura-san,' and 'Mental Health Sakura-san,' was selected for this recognition.

▼ Japan Service Innovation 2025

https://service-safari.jp/servicei2025/

■ Reasons for Selection and Background

'AI Sakura-san' utilizes generative AI for autonomous learning and demand-based development, achieving not only operational efficiency but also improvements in service quality and psychological safety, allowing users to consult without hesitation. We believe this selection recognizes our system for continuous improvement and innovation as a model for service innovation.

■ Future Outlook

Moving forward, we will continue to strive to support the DX initiatives of companies and local governments and bring new value to users through 'AI Sakura-san.'

＜About AI Sakura-san＞

AI Sakura-san is an AI agent that can be used without the need for customers to perform registration or tuning tasks.

Under the concept of 'AI Sakura-san by your side. Together for work and happiness,' it supports the DX promotion of companies and local governments through dialogue.

【Why AI Sakura-san is Chosen】

・Equipped with the latest AI technologies such as ChatGPT and generative AI for images.

・Holds various ISO certifications, including AI-related patents, quality assurance, and cloud security.

・Delivered with unique customizations tailored to the client's business operations in a short period.

・Operations and maintenance tasks are fully automated.

Many companies aiming for DX promotion have adopted AI Sakura-san. It is widely used across various industries and scenarios, including major corporations, local governments, and public transportation, for AI customer service and avatar customer service at stations, commercial facilities, websites, and over the phone.

＜Company Profile＞

Tifana.com, Inc. (Headquarters: Meguro-ku, Tokyo)

Operating under the corporate philosophy of 'Making the world smile through the power of AI,' the company supports the DX promotion of businesses and local governments. Since its establishment in 2000, it has focused on web production, creating websites for all types of industries. Leveraging this experience, it began developing artificial intelligence (AI) in 2016.