Are Online Payment Fees Worth It? A Survey of 307 SME Managers

Key facts

  • Are Online Payment Fees Worth It? A Survey of 307 SME Managers
  • PaymentFor Inc. surveyed 307 SMEs regarding the impact of online payment adoption. 80% reported improved operational efficiency, highlighting a growing demand for back-office DX centered on payment systems.
  • Source: PR Times
  • Date: June 2, 2026

Direct answer

PaymentFor Inc. surveyed 307 SMEs regarding the impact of online payment adoption. 80% reported improved operational efficiency, highlighting a growing demand for back-office DX centered on payment systems.

Citation
Are Online Payment Fees Worth It? A Survey of 307 SME Managers (June 2, 2026), PR Times
Source
PR Times
Date
June 2, 2026
PaymentFor Inc. surveyed 307 SMEs regarding the impact of online payment adoption. 80% reported improved operational efficiency, highlighting a growing demand for back-office DX centered on payment systems.
businessNQ 54/100出典：PR Times

📋 Article Processing Timeline

  • 📰 Published: June 2, 2026 at 19:58
  • 🔍 Collected: June 2, 2026 at 11:05
  • 🤖 AI Analyzed: June 2, 2026 at 11:09 (3 min after Collected)
PaymentFor Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yuichiro Yamazaki), a provider of payment-centric software services, conducted a survey on the operational efficiency gains from adopting online payments among businesses currently using such systems.

Survey Background:
For businesses, monthly collection and billing are essential processes. However, analog management methods carry the risk of massive labor hours and human error. Amidst severe labor shortages, this survey aimed to clarify how digitalization of payments improves on-site productivity and contributes to management improvement, while also revealing the true sentiment of businesses regarding system fees and return on investment (ROI).

Survey Summary:
[Current Status] Before adopting online payments, analog methods like bank transfers and cash handling were mainstream.
[Effect] 80% felt time-saving benefits after adoption, with 30% reducing work time by more than half.
[ROI] While low-cost operation (under 700 yen per user) is common, 40% recognize a value of over 30,000 yen per month, indicating high ROI.
[Continuity] About 80% wish to continue using the service even if fees are raised, proving it has become essential infrastructure.

FAQ

Are there similar DX needs among SMEs in Taiwan?

Yes, driven by labor shortages, Taiwanese SMEs are increasingly seeking SaaS solutions that integrate payments with member management to improve efficiency.

What are the key facts in this article?

PaymentFor Inc. surveyed 307 SMEs regarding the impact of online payment adoption. 80% reported improved operational efficiency, highlighting a growing demand for back-office DX centered on payment systems.

What is the direct answer?

PaymentFor Inc. surveyed 307 SMEs regarding the impact of online payment adoption. 80% reported improved operational efficiency, highlighting a growing demand for back-office DX centered on payment systems.

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