Shinka Launches 'IT Business Support' to Solve SME IT Challenges for 1,650 JPY/Month
Shinka Inc. has launched 'IT Business Support,' a flat-rate service for SMEs lacking IT personnel. For 1,650 JPY/month per PC, it offers unlimited tech support, next-gen security (EDR), and equipment insurance, providing a one-stop solution for DX and cybersecurity risks.
📋 Article Processing Timeline
- 📰 Published: April 25, 2026 at 00:30
- 🔍 Collected: April 24, 2026 at 16:02
- 🤖 AI Analyzed: April 24, 2026 at 22:56 (6h 54m after Collected)
Shinka Inc. (Headquarters: Chiyoda-ku, Tokyo; President & CEO: Takahiro Ejiri), developer of the AI communication platform 'Kaika', began offering 'IT Business Support' on April 24. This service is designed for SMEs that find it difficult to secure dedicated IT personnel, offering solutions for everyday IT troubles, advanced security, and compensation for equipment failure.
### Service Details: IT Business Support
- **Pricing:** 1,650 JPY/month per PC (tax included)
- **Core Services:**
- **Unlimited Phone & Remote Support:** Professional advice available 9:00–21:00, 365 days a year.
- **Next-Gen Security:** One free account of 'Advanced Security + EDR' included.
- **PC Equipment Insurance:** Covers damage, water exposure, or theft up to 50,000 JPY annually (underwritten by Sakura General Insurance Co., Ltd.).
- **Service Page:** https://www.it-b-s.com/lp/
### Background of the Launch
While DX is accelerating, many SMEs face a severe shortage of IT staff. Issues like complex OS settings, unstable networks, and the rise in ransomware attacks place a heavy burden on non-expert employees, stalling core business operations. Shinka, having supported over 3,100 companies through 'Kaika', developed this service in response to client requests for accessible IT consultation.
### Key Features and Benefits
1. **Peace of Mind with 'Anytime, Unlimited' Support:** Professionals assist with everything from initial PC setup and printer connections to Office software operations (Word, Excel, PowerPoint). Available daily until 21:00.
2. **Advanced Security for SMEs:** Provides EDR to detect and mitigate unknown threats and ransomware that traditional antivirus software might miss.
3. **PC Equipment Insurance:** Covers repair costs due to accidents or theft, regardless of the manufacturer or model, reducing risks in modern working styles like telework.
### Future Outlook
Shinka aims to build a comprehensive support system that covers not only communication but the very foundation of corporate IT. Under the philosophy of 'Making the world more interesting through IT,' the company will continue to contribute to Japan's productivity as an IT partner for SMEs.
### Upcoming Seminar
A webinar for SME owners and IT personnel will be held on May 15, 2026, titled 'DX Success Roadmap for SMEs'. Registration is available at: https://kaiwa.cloud/seminar/seminar-20260515
### Service Details: IT Business Support
- **Pricing:** 1,650 JPY/month per PC (tax included)
- **Core Services:**
- **Unlimited Phone & Remote Support:** Professional advice available 9:00–21:00, 365 days a year.
- **Next-Gen Security:** One free account of 'Advanced Security + EDR' included.
- **PC Equipment Insurance:** Covers damage, water exposure, or theft up to 50,000 JPY annually (underwritten by Sakura General Insurance Co., Ltd.).
- **Service Page:** https://www.it-b-s.com/lp/
### Background of the Launch
While DX is accelerating, many SMEs face a severe shortage of IT staff. Issues like complex OS settings, unstable networks, and the rise in ransomware attacks place a heavy burden on non-expert employees, stalling core business operations. Shinka, having supported over 3,100 companies through 'Kaika', developed this service in response to client requests for accessible IT consultation.
### Key Features and Benefits
1. **Peace of Mind with 'Anytime, Unlimited' Support:** Professionals assist with everything from initial PC setup and printer connections to Office software operations (Word, Excel, PowerPoint). Available daily until 21:00.
2. **Advanced Security for SMEs:** Provides EDR to detect and mitigate unknown threats and ransomware that traditional antivirus software might miss.
3. **PC Equipment Insurance:** Covers repair costs due to accidents or theft, regardless of the manufacturer or model, reducing risks in modern working styles like telework.
### Future Outlook
Shinka aims to build a comprehensive support system that covers not only communication but the very foundation of corporate IT. Under the philosophy of 'Making the world more interesting through IT,' the company will continue to contribute to Japan's productivity as an IT partner for SMEs.
### Upcoming Seminar
A webinar for SME owners and IT personnel will be held on May 15, 2026, titled 'DX Success Roadmap for SMEs'. Registration is available at: https://kaiwa.cloud/seminar/seminar-20260515