[Survey Report] Only 14% Adopt Turnover Prevention Tools, yet 48% of Users Experience Improved Retention—Survey on Workplace Turnover and Retention among 200 Managers and Executives
Protostar Inc. released a survey through its 'Kigyolog SaaS' media, revealing that while only 14% of companies use turnover prevention tools, nearly half of those users reported improved retention rates. The survey highlights barriers like unclear cost-benefit and management utilization.
📋 Article Processing Timeline
- 📰 Published: April 23, 2026 at 19:10
- 🔍 Collected: April 23, 2026 at 10:31
- 🤖 AI Analyzed: April 24, 2026 at 04:31 (17h 59m after Collected)
Protostar Inc. (Headquarters: Chuo-ku, Tokyo; CEO: Hidemaro Maekawa), which holds the mission of supporting challengers, has released the results of its 'Survey on Workplace Turnover and Retention' conducted by its SaaS comparison media, 'Kigyolog SaaS.'
### Survey Background
Amidst an intensifying labor shortage, 'turnover prevention' is a critical management issue for many companies. However, the actual extent of measures taken and their effectiveness remained largely unquantified. The 'Kigyolog SaaS' editorial team conducted an internet survey targeting 200 managers, executives, and self-employed individuals nationwide to clarify the status of retention efforts and tool adoption.
### Survey Overview
- Name: Survey on Workplace Turnover and Retention
- Targets: Managers, executives, and self-employed individuals (30s-50s) nationwide
- Method: Online survey (using qiqumo panel)
- Period: April 7 (Mon) – April 13 (Sun), 2026
- Valid Responses: 200 (30s: 50, 40s: 75, 50s: 75)
- Organization: Kigyolog SaaS Editorial Team (Protostar Inc.)
### Key Findings
1. **29% of Managers/Executives Identify Retention as a Challenge:** 13% see it as a serious issue, while 16% are somewhat concerned. More than half feel no problem or are unaware, suggesting 'invisible crises' due to lack of data-driven tracking.
2. **Tool Adoption at Only 14%:** 70% of companies have neither implemented nor considered tools. Only 29 out of 200 respondents are currently using them.
3. **48% Success Rate Among Users:** Of the 85 respondents with tool experience, 48% felt an improvement. However, 40% saw 'no change,' highlighting that simply introducing a tool is insufficient without operational design that translates data into action.
4. **Top Challenge: Salary and Benefits (23%):** Followed by communication gaps/isolation (19%) and management inconsistency (19%).
5. **Selection Criterion: Monthly Cost (44%):** Followed by 'Free trial' (28%) and 'Ease of use' (25%).
6. **Biggest Post-Implementation Barrier: Manager Proficiency (18%):** Managers' ability to use the tool effectively is the top concern, followed by concerns about translating data to action (13%) and unclear ROI (13%).
7. **Reason for Non-Adoption: Unclear ROI (26%):** Despite tools being available for as little as a few hundred yen per month with free trials, many companies are unaware of the cost-effectiveness.
8. **Reactive Approach Predominates:** 41% 'do nothing in particular.' Among those with measures, 'reviewing salary/benefits (31%)' and 'enhancing welfare (22%)' are common, while 'engagement surveys' are at only 12%.
### Voices from the Field
- 'We conduct surveys, but the feedback is insufficient. It ends with just collecting data.' (Manufacturing, Manager)
- 'Excellent employees we never expected to leave are quitting. We needed a system to hear their true feelings earlier.' (Services, Executive)
- 'Since we started using multi-dimensional surveys and engagement analysis, the way we interact with subordinates has changed.' (Manager)
### Survey Background
Amidst an intensifying labor shortage, 'turnover prevention' is a critical management issue for many companies. However, the actual extent of measures taken and their effectiveness remained largely unquantified. The 'Kigyolog SaaS' editorial team conducted an internet survey targeting 200 managers, executives, and self-employed individuals nationwide to clarify the status of retention efforts and tool adoption.
### Survey Overview
- Name: Survey on Workplace Turnover and Retention
- Targets: Managers, executives, and self-employed individuals (30s-50s) nationwide
- Method: Online survey (using qiqumo panel)
- Period: April 7 (Mon) – April 13 (Sun), 2026
- Valid Responses: 200 (30s: 50, 40s: 75, 50s: 75)
- Organization: Kigyolog SaaS Editorial Team (Protostar Inc.)
### Key Findings
1. **29% of Managers/Executives Identify Retention as a Challenge:** 13% see it as a serious issue, while 16% are somewhat concerned. More than half feel no problem or are unaware, suggesting 'invisible crises' due to lack of data-driven tracking.
2. **Tool Adoption at Only 14%:** 70% of companies have neither implemented nor considered tools. Only 29 out of 200 respondents are currently using them.
3. **48% Success Rate Among Users:** Of the 85 respondents with tool experience, 48% felt an improvement. However, 40% saw 'no change,' highlighting that simply introducing a tool is insufficient without operational design that translates data into action.
4. **Top Challenge: Salary and Benefits (23%):** Followed by communication gaps/isolation (19%) and management inconsistency (19%).
5. **Selection Criterion: Monthly Cost (44%):** Followed by 'Free trial' (28%) and 'Ease of use' (25%).
6. **Biggest Post-Implementation Barrier: Manager Proficiency (18%):** Managers' ability to use the tool effectively is the top concern, followed by concerns about translating data to action (13%) and unclear ROI (13%).
7. **Reason for Non-Adoption: Unclear ROI (26%):** Despite tools being available for as little as a few hundred yen per month with free trials, many companies are unaware of the cost-effectiveness.
8. **Reactive Approach Predominates:** 41% 'do nothing in particular.' Among those with measures, 'reviewing salary/benefits (31%)' and 'enhancing welfare (22%)' are common, while 'engagement surveys' are at only 12%.
### Voices from the Field
- 'We conduct surveys, but the feedback is insufficient. It ends with just collecting data.' (Manufacturing, Manager)
- 'Excellent employees we never expected to leave are quitting. We needed a system to hear their true feelings earlier.' (Services, Executive)
- 'Since we started using multi-dimensional surveys and engagement analysis, the way we interact with subordinates has changed.' (Manager)