Foresta Inc. Launches "TelView" AI Voice Analysis Service to Accelerate Digital Transformation of Landline Phones, Automating Call Recording to AI-Powered Transcription and Summarization.

## Background and Purpose

With the spread of telework and the advancement of DX (Digital Transformation), the need for location-independent phone support is increasing. However, many companies face challenges such as "time-consuming note-taking of call contents," "troubles due to mishearing or forgetting to convey information (he-said-she-said)," and "countermeasures against customer harassment."

To solve these issues, our company has developed the new service "TelView," incorporating our expertise and Telwarp's technology, based on the advanced voice analysis engine technology provided by Ascend Inc.

## Main Functions and Features of "TelView"

"TelView" is a service that automatically records and cloud-saves landline phone calls made via Telwarp using a smartphone, and then AI performs highly accurate transcription and summarization.

- **Automatic Transcription by High-Precision AI**
Immediately converts voice to text after a call ends. Visualizes who said what.
- **AI Summarization Function to Shorten Reporting Tasks**
AI concisely summarizes even long call contents. Significantly reduces time for CRM input and reporting to superiors.
- **Automatic Recording and Cloud Management of All Calls**
Prevents missed information, strengthens compliance, and preemptively avoids "he-said-she-said" troubles.
- **Keyword Search and Emotion Analysis**
Allows searching for calls containing specific keywords, and visualizes speaker emotions, which can be utilized for improving customer satisfaction and staff training.

See details: https://telwarp.co.jp/telview

## Relationship with "Telwarp"

"Telwarp" is a service that easily turns a smartphone into an extension of an NTT Hikari Phone by connecting a palm-sized main unit called "Telwarp Cube."

It mainly targets small businesses and sole proprietors operating with about 1 to 5 people, and as of April 2026, it has been introduced to over 1,000 companies.

"TelView" joins the lineup as an optional service for Telwarp, automatically recording all landline phone calls made via Telwarp.

Recorded calls can be replayed from the web administration screen or the smartphone app "RecViewer," and users can also check the automatically transcribed call contents and summaries by AI.

With the advent of TelView, the call recording system, which was previously difficult for small businesses and sole proprietors to adopt, can now be used easily and with high performance.

See details: https://telwarp.co.jp/

## Service Overview

- Service Name: TelView
- Launch Date: April 1, 2026
- Target Users: All corporations and sole proprietors using Telwarp
- Monthly Fee: 4,980 yen (excl. tax)
- Initial Fee: 3,000 yen (excl. tax)
- Product Details URL: https://telwarp.co.jp/telview

See details: https://telwarp.co.jp/telview

## About Foresta Inc.

Our company supports the reduction of communication costs and improvement of operational efficiency for small and medium-sized enterprises and sole proprietors, mainly through "Telwarp," which allows them to carry their office landline phones on a smartphone app.

With the release of "TelView," we will contribute not only to the "location" but also to the "quality" of communication.

- Trade Name: Foresta Inc.
- Representative: Takaomi Nishikori, Representative Director
- Location: 2846-1 Minamimatsuno, Fuji City, Shizuoka Prefecture
- Established: June 7, 2017
- Business Activities: ICT services focused on communication (Telecommunications Carrier Notification Number: C-01-02058)
- Capital: 10,000,000 yen
- URL: https://www.foresta.one