Suntory Wellness Adopts VoC Analysis AI 'AI Central Voice' to Structure Call Data and Enhance Customer Understanding
Suntory Wellness has introduced 'AI Central Voice' by Techtouch. The AI structures call data to deepen customer insights and accelerate policy decisions.
📋 Article Processing Timeline
- 📰 Published: April 22, 2026 at 11:00
- 🔍 Collected: April 22, 2026 at 11:31 (31 min after Published)
- 🤖 AI Analyzed: April 22, 2026 at 11:46 (14 min after Collected)
Techtouch Inc. provides the AI-driven Digital Adoption Platform (DAP) 'Techtouch', boasting the No. 1 market share in Japan. It is used by over 9 million people and has been widely adopted by major corporations and government agencies. Furthermore, the company has begun offering 'AI Central Voice', a service that analyzes qualitative data with high precision. By supporting users' systems and their utilization of AI, Techtouch assists all industries in maximizing corporate potential through technology.