Anxiety over 'School Refusal' Becomes Apparent After Golden Week Holidays
Tao Co., Ltd., developer of the digital learning material 'Tenjin,' reports a surge in free LINE consultations with learning advisors, addressing children's 'school refusal' issues that become prominent after the Golden Week holidays. Since fiscal year 2025, the company has strengthened its consultation system, with experts handling concerns related to truancy and developmental/learning characteristics.
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- 📰 Published: May 11, 2026 at 19:00
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Tao Co., Ltd. (Location: Kusatsu City, Shiga Prefecture; Representative Director: Kazuaki Kurosawa), which develops the digital learning material 'Tenjin' that supports each individual's learning, offers free LINE consultations with learning advisors. Since fiscal year 2025, the number of consultations has rapidly increased, with many inquiries regarding truancy and developmental/learning characteristics. This report details the surge in consultations and their content, coinciding with the period after Golden Week when children are often reluctant to go to school or kindergarten.
'I don't want to go to school': Family worries after the holidays
The Golden Week holidays are over. This period is often difficult for children to switch gears. A trend of 'it's okay not to force them to go' has emerged, and the number of children not attending school continues to increase year by year. According to a survey by the Ministry of Education, Culture, Sports, Science and Technology, the number of truant elementary and junior high school students in fiscal year 2024 reached approximately 354,000, a record high. Meanwhile, more parents are expressing concerns, saying, 'I don't know how to deal with it.' Should they force them to go, or let them rest? Parents face questions with no easy answers. Many parents, out of concern for their children, speak strongly and later blame themselves, wondering, 'Was that the right thing to say?'
Consultations significantly expanded from fiscal year 2025
Our company has been offering educational consultations to parents even before they purchase teaching materials, and we have always received concerns and anxieties from them. In response to these voices, we reviewed our consultation system in fiscal year 2025. Previously, consultations were primarily handled via phone and email, but we introduced proactive follow-up, where our staff regularly contacts parents via LINE to ask, 'Are you having any difficulties?' By expanding our system from 'being able to consult when in trouble' to 'reaching out when it seems they are in trouble,' we began to receive concerns from parents who might have thought, 'It might not be serious enough to consult about...' As a result, the number of consultations has more than tripled compared to fiscal year 2024.
Each child is different, so we want to answer each one individually
'So, how should I talk to my child?' Some parents blame themselves when things don't go well. Even if the concerns seem similar, the causes are different for each individual. The answers are also different for each individual. We address each of these voices from an expert perspective.
The significance of expert support
Our company has learning advisors who are not only professionals in various subjects but also qualified childcare workers, kindergarten teachers, child development support specialists, and developmental disability support advisors. To provide advice tailored to each individual's characteristics, we form teams of multiple people, discuss thoroughly, and then send advice via LINE or email.
About Tao Co., Ltd.
Tao Co., Ltd. has a mission to 'support self-realization' and has been a pioneer in EdTech for over 30 years, supporting learning through ICT. Whether children are good at studying, struggle with school, have developmental disabilities, or are truant, we provide individually optimized learning tailored to each unique child. We have also supported parents facing difficulties. The textbook-compliant digital learning material 'Tenjin' features small-step learning and is a learning platform designed to lead to the acquisition of 'the ability to learn independently,' not just mere knowledge acquisition. Currently, it is used by households nationwide, as well as by families residing overseas in over 30 countries and regions. LINE consultations are accepted from the stage of considering purchase after requesting materials.
Contact Information
Tao Co., Ltd.
Address: Himawari Building 5F, 2-9-1 Oji, Kusatsu City, Shiga Prefecture, 525-0032
Phone: 077-566-5044
Email: support@tao-st.co.jp
Business Hours: 10:00-19:00 (Weekdays, Saturdays, Holidays)
Product Website: https://www.tenjin.cc/
Corporate Website: https://www.tao-st.co.jp/
'I don't want to go to school': Family worries after the holidays
The Golden Week holidays are over. This period is often difficult for children to switch gears. A trend of 'it's okay not to force them to go' has emerged, and the number of children not attending school continues to increase year by year. According to a survey by the Ministry of Education, Culture, Sports, Science and Technology, the number of truant elementary and junior high school students in fiscal year 2024 reached approximately 354,000, a record high. Meanwhile, more parents are expressing concerns, saying, 'I don't know how to deal with it.' Should they force them to go, or let them rest? Parents face questions with no easy answers. Many parents, out of concern for their children, speak strongly and later blame themselves, wondering, 'Was that the right thing to say?'
Consultations significantly expanded from fiscal year 2025
Our company has been offering educational consultations to parents even before they purchase teaching materials, and we have always received concerns and anxieties from them. In response to these voices, we reviewed our consultation system in fiscal year 2025. Previously, consultations were primarily handled via phone and email, but we introduced proactive follow-up, where our staff regularly contacts parents via LINE to ask, 'Are you having any difficulties?' By expanding our system from 'being able to consult when in trouble' to 'reaching out when it seems they are in trouble,' we began to receive concerns from parents who might have thought, 'It might not be serious enough to consult about...' As a result, the number of consultations has more than tripled compared to fiscal year 2024.
Each child is different, so we want to answer each one individually
'So, how should I talk to my child?' Some parents blame themselves when things don't go well. Even if the concerns seem similar, the causes are different for each individual. The answers are also different for each individual. We address each of these voices from an expert perspective.
The significance of expert support
Our company has learning advisors who are not only professionals in various subjects but also qualified childcare workers, kindergarten teachers, child development support specialists, and developmental disability support advisors. To provide advice tailored to each individual's characteristics, we form teams of multiple people, discuss thoroughly, and then send advice via LINE or email.
About Tao Co., Ltd.
Tao Co., Ltd. has a mission to 'support self-realization' and has been a pioneer in EdTech for over 30 years, supporting learning through ICT. Whether children are good at studying, struggle with school, have developmental disabilities, or are truant, we provide individually optimized learning tailored to each unique child. We have also supported parents facing difficulties. The textbook-compliant digital learning material 'Tenjin' features small-step learning and is a learning platform designed to lead to the acquisition of 'the ability to learn independently,' not just mere knowledge acquisition. Currently, it is used by households nationwide, as well as by families residing overseas in over 30 countries and regions. LINE consultations are accepted from the stage of considering purchase after requesting materials.
Contact Information
Tao Co., Ltd.
Address: Himawari Building 5F, 2-9-1 Oji, Kusatsu City, Shiga Prefecture, 525-0032
Phone: 077-566-5044
Email: support@tao-st.co.jp
Business Hours: 10:00-19:00 (Weekdays, Saturdays, Holidays)
Product Website: https://www.tenjin.cc/
Corporate Website: https://www.tao-st.co.jp/