Familient by Synk – Premium Child Care Tokyo Certified as a Serandipians Preferred Experiences Partner

Familient by Synk, a child concierge service by Synk Co., Ltd., has become the first childcare service certified as a 'Serandipians Preferred Experiences Partner' by Traveller Made. This expands their premium concierge offerings for wealthy inbound families through a global luxury travel network.
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  • 📰 Published: April 14, 2026 at 17:50
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Synk Co., Ltd. (Headquarters: Kamakura City, Kanagawa Prefecture; CEO: Saya Sugawara; hereinafter "Synk") announces that its child concierge service "Familient by Synk – Premium Child Care Tokyo" has been certified as a "Serandipians Preferred Experiences Partner" by Traveller Made, a global luxury travel consortium joined by travel agencies and suppliers handling high-value-added travel, mainly in Europe.

With this certification, Familient will be able to collaborate directly with luxury travel designers and travel agencies worldwide through Traveller Made's global network to provide unique concierge services to family travelers.

Traveller Made listing page:
https://travellermade.com/preferred-experiences/familient-by-synk-premium-child-care-tokyo-japan/

Background | Growing child care needs in the inbound affluent family market

As the recovery and expansion of foreign tourists visiting Japan continues, there is a rapidly growing need for more advanced services among families in the luxury segment, such as specialized childcare environments that ensure children's safety and security, smooth multilingual communication, and hospitality standards commensurate with hotel stay quality.

On the other hand, the reality is that an environment where affluent families can balance the "experiences they originally want to enjoy"—such as dining at Michelin-starred restaurants or authentic Japanese/sushi restaurants where it is difficult to enter with children, or visiting traditional craft workshops and art galleries—with the care of their children is not yet fully developed.

Under the philosophy of "Luxury, for Good. – Bring Japanese hospitality to the world," Synk has created an environment where the whole family can fully enjoy their trip to Japan by fusing childcare expertise and luxury hospitality. The recent certification as a Serandipians Preferred Experiences Partner is a formal recognition of this quality and expertise in the international luxury travel industry.

Crafting and playing in a hotel room / Zazen experience at a Zen temple

About Serandipians

Serandipians is a global luxury travel consortium created by Traveller Made in 2013, joined by travel companies (luxury travel designers) handling luxury travel mainly in Europe, and suppliers. Member organizations can directly deal with other member companies with extensive track records in the travel business for the wealthy, and share the latest industry information.

The "Preferred Experiences Partner" is a partner category consisting of carefully selected high-value-added experience and service providers, alongside luxury hotels and resorts, private villas, destination management companies (DMCs), private jet and yacht operators, and tourism boards. They are vetted and selected as providers of "experiences" that luxury travel designers around the world can recommend to their clients.

Familient is the first childcare service to be certified as a Serandipians Preferred Experiences Partner.

Representative's Comment

Saya Sugawara, CEO, Synk Co., Ltd.

"We are deeply honored to be certified as a Serandipians Preferred Experiences Partner of Traveller Made, a network of the world's highest standard luxury travel designers. We will continue to provide services so that families can not only fully enjoy Japan with peace of mind but also create precious memories. Through this partnership, we aim for Familient by Synk to become an indispensable partner for travel to Japan for luxury travel designers around the world."

Future Outlook

Moving forward, Synk will utilize Traveller Made's global network to further strengthen collaboration with luxury travel designers in various countries around the world.