[July 17th Event - Financial Industry Exclusive] "RCS x AI Practical Seminar to Dramatically Change Customer Touchpoints" ~Nippon Life's Advanced Case Study and Salesforce/KDDI's Vision for Next-Generation Engagement~

KDDI Message Cast, a business-to-business message delivery service jointly operated by KDDI and Supership, will hold the "RCS x AI Practical Seminar to Dramatically Change Customer Touchpoints" ~Nippon Life's Advanced Case Study and Salesforce/KDDI's Vision for Next-Generation Engagement~ for the financial industry on July 17, 2026 (Fri) at KDDI Corporation's Takanawa Headquarters.

Seminar Details & Registration (Free)

This seminar will provide the optimal solutions for "next-generation communication methods (RCS)" and "practical AI utilization" that solve challenges faced by the financial industry, such as customer communication and operational efficiency, with abundant case studies and demonstrations.

This seminar will be held offline without streaming. Attendance is free, but limited to the first 100 registrants, so please register in advance and participate as soon as possible.

Recommended for:

Those active in the financial industry

Those concerned that important announcements are not reaching customers due to declining email open rates and phone response rates

Those who want to provide a rich and new customer experience (CX) while meeting high security requirements

Those who want to know concrete ideas on how to effectively incorporate "generative AI," which is a hot topic, into their company's operations and customer touchpoints

3 Highlights of this Seminar

[Advanced Case Study] Nippon Life's RCS Implementation and Utilization Case Study

[Next-Generation CX] Utilization of Agentforce (Autonomous AI) and RCS Integration in the Financial Industry

[Practical Demo] KDDI's AI Solutions Realized by Patented Technology

Seminar Overview

Title: "RCS x AI Practical Seminar to Dramatically Change Customer Touchpoints" ~Nippon Life's Advanced Case Study and Salesforce/KDDI's Vision for Next-Generation Engagement~

Date: July 17, 2026 (Fri) 15:00 - 19:00 (Reception opens 14:30)

Venue: KDDI Corporation Takanawa Headquarters, 13th Floor Lounge (2-21-1 Takanawa, Minato-ku, Tokyo 108-8618, THE LINKPILLAR 1 NORTH *Please come to the 6F reception desk)

Organizers: KDDI Corporation, Salesforce Japan Co., Ltd.

Target Audience: Personnel in the financial industry (insurance, credit cards, banking, securities, etc.)

Participation Fee: Free (Advance registration required)

Capacity: 100 people

How to Register: Please register from the application page.

Seminar Details & Registration (Free)

About KDDI Message Cast ( https://kddimessagecast.jp/ )

As a business-to-business message delivery service, it allows for the simultaneous sending of SMS, RCS, and +Message to mobile phone numbers held by companies. Due to its high open rates, it is widely used in scenes requiring reliable communication, such as "two-factor authentication," "important notifications," and "payment reminders."

This service can be used through the web management screen and also supports API integration with other systems, realizing advanced customer service and operational efficiency by centrally managing message delivery history and open rates.

"KDDI Message Cast for Salesforce," which can be used on the Salesforce platform, can be installed from AgentExchange. https://appexchangejp.salesforce.com/appxListingDetail?listingId=a0N4V00000IR6BPUA1

Inquiries

Please contact the KDDI Message Cast inquiry form ( https://kddimessagecast.jp/inquiry/ ).