Hokuriku Electric Power Adopts Manual Creation and Sharing System "Teachme Biz"

Studist Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; Representative Director CEO: Satoshi Suzuki; hereinafter "Studist"), which supports the realization of lean operations, announced that it has begun providing its manual creation and sharing system "Teachme Biz" to Hokuriku Electric Power Company (Headquarters: Toyama City, Toyama Prefecture; hereinafter "Hokuriku Electric Power"). Hokuriku Electric Power is utilizing Teachme Biz for the digitalization and standardization of operational manuals, and aims to expand its use to more departments and affiliated group companies in the future.

Background and Challenges of Introduction Hokuriku Electric Power is working to advance operations and improve productivity through the use of digital technologies, including AI, under the "Hokuriku Electric Power DX Strategy" formulated in 2023. The company faced challenges in operational manuals and handover documents regarding the efficiency of creation time, standardization of quality, and efficiency of sharing. As part of its DX initiatives, they proceeded with discussions to resolve these issues and decided to introduce Teachme Biz.

Deciding Factors for Teachme Biz Adoption After comparing and reviewing multiple tools, the following three points were the deciding factors for adopting Teachme Biz:

・Easy manual creation utilizing AI functions AI automatically generates manuals based on text input and videos, significantly reducing the man-hours required for creation. Additionally, manuals are structured step-by-step, making them easy to understand, and quality uniformity can be expected compared to traditional manual creation.

・Existing manual import function Accumulated manuals can also be imported and managed on Teachme Biz, allowing for centralized management of manuals with simple migration work. Even manuals that only existed as PDFs can be easily updated while incorporating past data.

・External sharing function without requiring an account Even stakeholders who do not have a Teachme Biz account can view manuals simply with a URL, offering high operational flexibility for deployment to group companies and partner companies.

Main Usage and Feedback After Use It is being utilized for creating and sharing PC operation procedures, on-site work manuals, and business handover documents. Positive feedback has been received, such as: "By utilizing AI functions, manual outlines and texts can be automatically generated, significantly reducing the burden of creating from scratch," "Combining images and videos in an easy-to-understand way has made the manuals themselves more legible," and "All manuals, including previous ones, are centrally managed, making searching easy."

Future Outlook The company is currently starting operations in departments with high needs, but aims to expand its use to more departments and affiliated group companies in the future. First, establishing and expanding the use of Teachme Biz is positioned as an important first step. By instilling a culture throughout the organization where "internal manuals and handover documents are viewed on Teachme Biz," they aim to achieve visualization and standardization of operations, leading to improved productivity and operational quality for the entire Hokuriku Electric Power Group.

Comment from the 담당자 (Person in Charge) of Hokuriku Electric Power Company, Management Planning Department, Business Reform & DX Promotion Project Office "We expect the introduction of Teachme Biz to significantly reduce the effort involved in manual creation and management. By creating easy-to-understand manuals using images and videos, we aim to improve the quality of operations and prevent errors. We will continue to promote the use of manuals to further enhance employee work-life balance, as well as improve the overall productivity and service quality of the organization."

About Teachme Biz Teachme Biz is a cloud-based manual creation and sharing system that streamlines manual creation and management for companies, thereby achieving solutions such as productivity improvement, human resource development efficiency, and customer satisfaction improvement. It also enables automatic video editing and manual creation by AI, not only significantly reducing the time required to create procedure manuals but also supporting smooth operation, and is utilized by over 2,300 companies domestically and internationally. In the "Deskless SaaS Market Status and Outlook 2024 Edition" survey by Deloitte Touche Tohmatsu Mic Research Institute, it secured the No. 1 share in sales amount in the "Video Manual Creation Support Tool Market" across all industries and user scales. https://biz.teachme.jp/

About Lean Operations Lean Operations, advocated by Studist, is a continuous improvement process that eliminates "muri (overburden), muda (waste), and mura (inconsistency)" in operations, reinvests the surplus capacity generated by efficiency into "value enhancement," and achieves overall organizational productivity and sustainable growth. Specifically, through the steps of visualizing, standardizing, simplifying, and thoroughly implementing operations, it aims to build a lean organization and ultimately support the establishment of a system focused on core operations. In addition to the manual creation and sharing system "Teachme Biz" and other services, our company supports the realization of lean operations as a partner that achieves customer productivity improvement through hands-on service provision combining business assessment, manual creation agency, and training. https://studist.jp/our-vision

Company Profile Company Name: Studist Co., Ltd. Headquarters: Sumitomo Shoji Nishikicho Bldg. 9F, 1-6 Kanda Nishikicho, Chiyoda-ku, Tokyo Locations: [Domestic] Tokyo, Nagoya, Osaka, Fukuoka, Miyazaki [Overseas] Thailand (Bangkok), Vietnam (Ho Chi Minh) Business Activities: Development of "Teachme Series" including manual creation and sharing system "Teachme Biz", consulting on productivity improvement, corporate training business, etc. Founded: March 19, 2010 Capital: 103.2 million JPY (including capital reserve) URL: https://studist.jp/

About Hokuriku Electric Power Company Company Name: Hokuriku Electric Power Company Headquarters: 15-1 Ushijima-machi, Toyama City, Toyama Prefecture Business Activities: Primarily supplies electricity to the three Hokuriku prefectures [Toyama, Ishikawa, Fukui (excluding some areas)] and parts of Gifu Prefecture. Founded: May 1, 1951 Capital: 117,641 million JPY URL: https://www.rikuden.co.jp/