Shiseido Group Publishes Case Study on 'Narekan' Utilization | Knowledge Management Initiatives

Stock Inc. (CEO: Daisuke Sawamura, Headquarters: Chuo-ku, Tokyo; hereinafter referred to as "Stock") is pleased to announce that Shiseido Company, Limited (Representative Executive Officer, President and CEO: Kentaro Fujiwara, Head Office: Chuo-ku, Tokyo; hereinafter referred to as "Shiseido Group") has published an introductory case study article and video detailing their knowledge management initiatives using Stock's knowledge management tool, 'Narekan'. **Video: Shiseido Group's 'Narekan' Utilization Case Study** In this case study, we interviewed members of the Global Regulatory Affairs department who utilize 'Narekan' for managing manuals, guidelines, meeting materials, and regulatory seminar documents, to hear about their introduction background, decision-making factors, and actual usage methods. **Shiseido Group Discusses Pre-'Narekan' Challenges and Post-Introduction Effects** The Global Regulatory Affairs department faced challenges such as: "Knowledge management tends to depend on individuals, and information is only available by asking the person in charge," and "Information is not organized, making it time-consuming to find what is needed." To resolve these issues, they compared multiple tools. After comprehensively evaluating the balance of **functionality, searchability, ease of operation, and cost, they decided to introduce 'Narekan'**. Since the introduction of 'Narekan', regulatory information has been systematically organized, enabling speedy updates of the latest regulations. Initially, 'Narekan' was operated only within the Global Regulatory Affairs department, but it has now expanded to the cosmetics research and marketing departments, with registered users increasing to approximately 800. Not only from the Global Regulatory Affairs department, but also from researchers and marketing staff, voices have been heard saying, **"It can be used like a dictionary."** **Related article here**