Seminar on "Practical Responses to the Mandatory Measures against Customer Harassment and Job-Hunting Sexual Harassment" by Mr. Kurato Suzuki, Attorney at Iroka Law Office, to be Held on August 6, 2026 (Thu)!!

[Seminar Details]

https://www.ssk21.co.jp/S0000103.php?spage=pt_26457

[SSK Seminar]

[Effective October 1, 2026]

Practical Responses to the Mandatory Measures against Customer Harassment ("Kasuhara") and Job-Hunting Sexual Harassment ("Shukatsu Sekuhara")

~Interpreting the Guidelines, Internal Preparations, On-Site Responses, and Dispute Prevention~

[Lecturer]

Mr. Kurato Suzuki, Attorney, Iroka Law Office

[Date and Time]

August 6, 2026 (Thu), 2:00 PM – 4:00 PM

[Participation Methods]

Live Streaming (Zoom Webinar)

Archive Streaming (available for 2 weeks; view at your convenience, multiple viewings allowed)

[Key Lecture Topics]

Amendments to the Comprehensive Promotion Act on Labor Policies and other laws will require employers, effective October 1, 2026, to implement necessary employment management measures regarding customer harassment ("Kasuhara") and sexual harassment against job seekers ("Shukatsu Sekuhara").

In light of the guidelines published by the Ministry of Health, Labour and Welfare, companies are expected to complete practical preparations before the effective date, including establishing internal rules, building consultation and response systems, conducting internal awareness campaigns, and clarifying on-site judgment and response procedures.

This seminar will organize key points regarding setting job-hunting rules, internal communication, and rule preparation for Shukatsu Sekuhara. For Kasuhara, it will explain how to distinguish harassment from legitimate complaints, on-site judgment, documentation and response procedures, company-wide system development, rule preparation considering dispute risks, and commonly overlooked points.

We will practically organize the actions that HR, labor management, legal, and compliance departments must confirm ahead of the October 1, 2026 effective date, from both guideline compliance and operational perspectives.

1. Job-Hunting Sexual Harassment (Shukatsu Sekuhara)

(1) Key actions required under the Shukatsu Sekuhara Guidelines

(2) Setting job-hunting rules and key considerations

(3) Internal communication: required content and methods

(4) Content of rule and policy development

2. Customer Harassment (Kasuhara)

(1) Key actions required under the Kasuhara Guidelines

(2) Distinguishing Kasuhara from legitimate complaints

(3) On-site responses

(Judgment of Kasuhara, documentation, preventive measures, specific response methods, etc.)

(4) Company-wide system development

(5) Rule and policy development considering dispute risks

(6) Commonly overlooked points

3. Q&A Session

[Inquiries]

Shin-Shakai System Sogo Kenkyusho (SSK)

Zaikusasu Nishishinbashi Building 4F, 2-6-2 Nishishinbashi, Minato-ku, Tokyo

Email: info@ssk21.co.jp

TEL: 03-5532-8850

FAX: 03-5532-8851

URL: https://www.ssk21.co.jp

[About Shin-Shakai System Sogo Kenkyusho (SSK)]

Shin-Shakai System Sogo Kenkyusho (SSK) was established on December 6, 1996. For over 28 years since its founding, SSK has primarily provided information services by planning and hosting approximately 500 business seminars annually for corporate clients.

SSK Seminars aim to rapidly deliver high-level strategic management, marketing, and technology information in today’s diverse business environment, contributing to the creation of new business opportunities.

Centered on its seminar business, SSK has expanded into various services, including seminar planning and operation outsourcing, speaker dispatch, B2B advertising, commissioned research, market research report sales, and on-demand seminar sales, providing information and services essential for clients’ business success and growth.

SSK will continue to deliver cutting-edge information and remain a trusted strategic partner for its clients.