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Sprocket Wins Highest 'Leader' Award in Two Categories at ITreview Grid Award 2026 Spring

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published Apr 15, 2026 8:00 PM ・ Updated Jun 14, 2026 12:09 AM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

Sprocket Inc.
has been recognized as a 'Leader' in the Web Customer Service and AB Testing categories at the ITreview Grid Award 2026 Spring, marking 18 consecutive wins for its CX platform.

Sprocket Inc. has been recognized as a 'Leader' in the Web Customer Service and AB Testing categories at the ITreview Grid Award 2026 Spring, marking 18 consecutive wins for its CX platform.

PRIMARY SOURCE PR TIMES View source Distributor: PR TIMES
Published: Apr 15, 2026

Sprocket Inc., a provider of CX improvement platforms, announced its receipt of the highest 'Leader' accolade in the Web Customer Service and AB Testing tool categories at the 'ITreview Grid Award 2026 Spring' hosted by ITcloud Inc. This marks the 18th consecutive win for Sprocket in the Web Customer Service category. The company offers a BPaaS (Business Process as a Service) solution that integrates data collection, analysis, and execution, supported by dedicated consultants to drive continuous CX improvement. Their platform is designed to deepen customer understanding and optimize overall communication for each individual user.

FACT BOX

Source: PR TIMES
Category: award

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Announced　Apr 15, 2026 8:00 PM — Distributor PR TIMES
Collected　Apr 15, 2026 11:31 AM
AI structured & analyzed　Apr 15, 2026 3:37 PM
Desk-reviewed & published　Apr 15, 2026 8:00 PM

FAQ

How many consecutive times has Sprocket won the award?

It has won the Leader award for 18 consecutive terms in the Web Customer Service tool category.

What are the key facts in this article?

Sprocket Inc. has been recognized as a 'Leader' in the Web Customer Service and AB Testing categories at the ITreview Grid Award 2026 Spring, marking 18 consecutive wins for its CX platform.

Where is the primary source?

PR TIMES: https://prtimes.jp/main/html/rd/p/000000220.000032195.html

Cite this article — HOW TO CITE

Washin AI News Desk“Sprocket Wins Highest 'Leader' Award in Two Categories at ITreview Grid Award 2026 Spring”AI News by Washin Village（和心村）, Apr 15, 2026. https://aeo.washinmura.jp/ai/sprocket-bz/en/news/2026-04-16-sprocket-wins-highest-leader-award-in-tw

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