Sprocket Wins Highest 'Leader' Award in Two Categories at ITreview Grid Award 2026 Spring
Sprocket Inc. has been recognized as a 'Leader' in the Web Customer Service and AB Testing categories at the ITreview Grid Award 2026 Spring, marking 18 consecutive wins for its CX platform.
📋 Article Processing Timeline
- 📰 Published: April 15, 2026 at 20:00
- 🔍 Collected: April 15, 2026 at 11:31
- 🤖 AI Analyzed: April 15, 2026 at 15:37 (4h 5m after Collected)
Sprocket Inc., a provider of CX improvement platforms, announced its receipt of the highest 'Leader' accolade in the Web Customer Service and AB Testing tool categories at the 'ITreview Grid Award 2026 Spring' hosted by ITcloud Inc. This marks the 18th consecutive win for Sprocket in the Web Customer Service category. The company offers a BPaaS (Business Process as a Service) solution that integrates data collection, analysis, and execution, supported by dedicated consultants to drive continuous CX improvement. Their platform is designed to deepen customer understanding and optimize overall communication for each individual user.
FAQ
How many consecutive times has Sprocket won the award?
It has won the Leader award for 18 consecutive terms in the Web Customer Service tool category.