SodaStream to Launch Satisfaction Guarantee Campaign from May 18, 2026, Offering Refunds for Eligible Machines

SodaStream K.K. (Representative: David Katz; Head Office: Minato-ku, Tokyo), the world’s No. 1 (*1) sparkling water brand, will launch the SodaStream “Satisfaction Guarantee Campaign” from Monday, May 18, 2026 through purchases made on Sunday, October 25, 2026. The campaign targets customers who purchase eligible SodaStream products and offers a refund of the machine purchase price (*2) if they are not satisfied with the product. *1 GlobalData research report: International survey on sparkling water consumption, conducted in 2025. *2 Limited to one eligible product purchased during the campaign period from an authorized SodaStream retailer, subject to the separately stated campaign terms and conditions. SodaStream “Satisfaction Guarantee Campaign” Overview SodaStream was the first company in the world to develop a sparkling water maker that can turn ordinary water into sparkling water in just five seconds. Over more than 120 years, the company has continued to refine its technology in detail. As the world’s most consumed sparkling water brand (*1), SodaStream will once again run its well-received “Satisfaction Guarantee Campaign” this year to make its products more accessible and easier for customers to try. Eligible products purchased under the campaign also come with replacement coverage in the event of malfunction for up to four years. SodaStream will continue delivering high-quality products with confidence, helping customers enjoy freshly made strong sparkling water more easily while reducing disposable plastic bottle waste. Campaign period: Purchases made from Monday, May 18, 2026 to Sunday, October 25, 2026. Application deadline: Postmark valid within 45 days from the day after purchase. The final application deadline is Wednesday, December 9, 2026, with same-day postmark accepted. Eligible stores: Authorized SodaStream retailers nationwide in Japan. Campaign details: Customers who purchase eligible products during the campaign period and are not satisfied may receive a refund of the machine purchase price (*2). Eligible models: ENSO, DUO, E-TERRA, Source POWER, ART, TERRA, GAIA. Campaign site: https://www.sodastream.jp/campaign_satisfaction_2026_spring/ Notes: - Applications are limited to one machine per person. - The purchase amount of eligible starter kit products is covered. - Applicants must mail the application form from the campaign website to the campaign office. - Customers are responsible for prepaid shipping costs when sending the starter kit. - A shipping slip number and original proof of purchase are required. - For details, please refer to in-store flyers and the campaign website. About SodaStream SodaStream, which enables consumers to easily make carbonated beverages at home, has a history of more than 120 years and is the world’s No. 1 (*1) sparkling water brand, available in 47 countries and 80,000 stores worldwide. In Japan, SodaStream products are sold at more than 11,000 retail locations nationwide. SodaStream sparkling water makers can turn ordinary water into sparkling water in just five seconds. Since 500 mL of sparkling water can be made from around 20 yen per bottle, users can enjoy sparkling water “whenever they want, as much as they want.” Carbonation strength can be adjusted to personal preference, from highly stimulating strong carbonation to lightly sparkling water. The water can also be used in cooking or mixed with syrup to create carbonated drinks, allowing for flexible customization. Because SodaStream bottles are reusable, they can help reduce 5 billion (*3) plastic bottles globally each year. SodaStream offers an ethical choice for both people and the planet and promotes beverage habits that help eliminate disposable plastic waste from the Earth. *3 SodaStream internal research, conducted in 2022. SodaStream official website: https://www.sodastream.jp/