Hair Care Brand 'CHAP UP' Launches 'Chap Up MD Online', a Web-Based Telemedicine Platform via Medical Partnership
SocialTech launched 'Chap Up MD Online' on March 18, 2026. Partnering with Yoyogi Will Clinic, the service offers fully web-based AGA consultations and prescription deliveries, expanding its popular D2C hair care brand into the medical field.
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- 📰 Published: April 14, 2026 at 19:40
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SocialTech Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; CEO: Toru Mochizuki), an e-commerce company dealing in cosmetics and quasi-drugs, launched "Chap Up MD Online" on Wednesday, March 18, 2026. This new online medical consultation platform, a collaborative effort with partner medical institution "Yoyogi Will Clinic," is an expansion of the hair growth brand "CHAP UP," which has surpassed 13 million units in cumulative sales*.
This service allows users to complete the entire process online, from a doctor's consultation to the prescription of medication and home delivery procedures.
*As of October 2025, according to SocialTech research
■ "Chap Up MD Online" Official Website
https://chapup.mdonline.jp/
Background of the Service Launch
Until now, "CHAP UP" has supported many customers with their scalp care and concerns through the sale of quasi-drug hair growth lotions and shampoos.
To meet the increasingly diverse needs of our customers, we have launched an online medical consultation platform service in partnership with a medical institution.
In addition to traditional care, we have established a system that makes it easy to deliver prescription drugs based on diagnoses by specialist doctors.
Through an approach utilizing prescription medications, we will support the resolution of each customer's deep-rooted concerns.
[Three Features of the Service]
1. Easy from Home! "Fully Web-Based" Requiring No Hospital Visits
Everything from the preliminary medical questionnaire to the consultation via video call with a doctor (about 10 minutes) can be done entirely online. Without the hassle of commuting or waiting times, busy individuals or those who value privacy can receive medical attention without worrying about the eyes of others.
2. "Speedy Home Delivery" Arriving as Early as the Next Day
After the consultation, the medication prescribed by the doctor is promptly shipped and delivered to your home as early as the next day. Smooth receiving enables effortless continuous care.
3. "Medical Partnership" Produced by Yoyogi Will Clinic
Consultations are conducted by doctors through a collaborative system with "Yoyogi Will Clinic" located in Shibuya-ku, Tokyo. Even for those who feel anxious about online consultations, careful explanations and appropriate diagnoses are provided before prescribing medications tailored to the patient's symptoms and medical history.
[Usage Flow]
1. Select Prescription Medication and Desired Consultation Date
Add your desired menu to the cart from the official website and select your preferred date and time for the consultation.
2. Register Medical Questionnaire and Payment Information
Fill out the web medical questionnaire in advance and register your payment information.
3. Online Consultation
At the reserved date and time, conduct a consultation with a doctor via video call using a smartphone or computer.
4. Payment and Delivery
Payment is completed after the consultation ends, and the prescription medication is delivered to your home.
[Future Prospects]
Currently, we primarily offer consultation menus for men, but we also plan to launch "services for women (female AGA, female medical diet, etc.)" during April of this year (2026).
"CHAP UP" will continue to strive for service expansion and quality improvement so that everyone's life can become richer and more positive.
[Service Overview]
Service Name: Chap Up MD Online
Official Website URL: https://chapup.mdonline.jp/
Partner Medical Institution: Yoyogi Will Clinic (Location: Prenge Yoyogi 2F, 1-35-1 Yoyogi, Shibuya-ku, Tokyo 151-0053)
《CHAP UP Official Shops》
Official Site: https://chapup.jp/
Amazon: https://www.amazon.co.jp/stores/TOP/page/09065293-B88C-40F6-82CD-36524690D548
Rakuten: https://www.rakuten.co.jp/chap-up/
Qoo10: https://www.qoo10.jp/shop/socialtech
Yahoo! Shopping: https://store.shopping.yahoo.co.jp/socialtech/
Official Instagram: https://www.instagram.com/chapup_official/
Official X: https://x.com/chapupofficial
This service allows users to complete the entire process online, from a doctor's consultation to the prescription of medication and home delivery procedures.
*As of October 2025, according to SocialTech research
■ "Chap Up MD Online" Official Website
https://chapup.mdonline.jp/
Background of the Service Launch
Until now, "CHAP UP" has supported many customers with their scalp care and concerns through the sale of quasi-drug hair growth lotions and shampoos.
To meet the increasingly diverse needs of our customers, we have launched an online medical consultation platform service in partnership with a medical institution.
In addition to traditional care, we have established a system that makes it easy to deliver prescription drugs based on diagnoses by specialist doctors.
Through an approach utilizing prescription medications, we will support the resolution of each customer's deep-rooted concerns.
[Three Features of the Service]
1. Easy from Home! "Fully Web-Based" Requiring No Hospital Visits
Everything from the preliminary medical questionnaire to the consultation via video call with a doctor (about 10 minutes) can be done entirely online. Without the hassle of commuting or waiting times, busy individuals or those who value privacy can receive medical attention without worrying about the eyes of others.
2. "Speedy Home Delivery" Arriving as Early as the Next Day
After the consultation, the medication prescribed by the doctor is promptly shipped and delivered to your home as early as the next day. Smooth receiving enables effortless continuous care.
3. "Medical Partnership" Produced by Yoyogi Will Clinic
Consultations are conducted by doctors through a collaborative system with "Yoyogi Will Clinic" located in Shibuya-ku, Tokyo. Even for those who feel anxious about online consultations, careful explanations and appropriate diagnoses are provided before prescribing medications tailored to the patient's symptoms and medical history.
[Usage Flow]
1. Select Prescription Medication and Desired Consultation Date
Add your desired menu to the cart from the official website and select your preferred date and time for the consultation.
2. Register Medical Questionnaire and Payment Information
Fill out the web medical questionnaire in advance and register your payment information.
3. Online Consultation
At the reserved date and time, conduct a consultation with a doctor via video call using a smartphone or computer.
4. Payment and Delivery
Payment is completed after the consultation ends, and the prescription medication is delivered to your home.
[Future Prospects]
Currently, we primarily offer consultation menus for men, but we also plan to launch "services for women (female AGA, female medical diet, etc.)" during April of this year (2026).
"CHAP UP" will continue to strive for service expansion and quality improvement so that everyone's life can become richer and more positive.
[Service Overview]
Service Name: Chap Up MD Online
Official Website URL: https://chapup.mdonline.jp/
Partner Medical Institution: Yoyogi Will Clinic (Location: Prenge Yoyogi 2F, 1-35-1 Yoyogi, Shibuya-ku, Tokyo 151-0053)
《CHAP UP Official Shops》
Official Site: https://chapup.jp/
Amazon: https://www.amazon.co.jp/stores/TOP/page/09065293-B88C-40F6-82CD-36524690D548
Rakuten: https://www.rakuten.co.jp/chap-up/
Qoo10: https://www.qoo10.jp/shop/socialtech
Yahoo! Shopping: https://store.shopping.yahoo.co.jp/socialtech/
Official Instagram: https://www.instagram.com/chapup_official/
Official X: https://x.com/chapupofficial