4.6-Star Rated IT Passport Material 'Shuharis Learning' Launches '1-Month Money-Back Guarantee' Even After Use

Relace Inc. has introduced a satisfaction guarantee for its IT Passport study service, offering unconditional refunds within one month to reduce the 'exam understanding gap' and improve pass rates.

📋 Article Processing Timeline

  • 📰 Published: April 2, 2026 at 02:00
  • 🔍 Collected: April 1, 2026 at 17:37
  • 🤖 AI Analyzed: April 17, 2026 at 14:21 (380h 43m after Collected)

Relace Inc. (Headquarters: Osaka), provider of the subscription-based IT Passport study material for professionals 'Shuharis Learning,' officially launched a '1-Month Money-Back Guarantee' for all subscription plans starting April 1, 2026.

This guarantee allows for unconditional refunds regardless of usage status if requested within one month of purchase. This is a rare system in the educational materials industry where a refund is possible even after the product has actually been used.


■ Why Introduce a 'Money-Back Guarantee' Now?

The number of applicants for the IT Passport exam exceeded 300,000 in FY2024 and is expected to increase further. However, the pass rate stands at 49.1%, meaning approximately one in two people fail the exam.

Against this backdrop, we believe one major factor is that 'learners do not grasp the essence of the exam.'


■ 'IT-pas Narashi Gakushu' Reveals a 'Gap in Exam Understanding'

In December 2025, we released 'I-pas Narashi Gakushu,' a free service via LINE that allows users to experience the difficulty and intent of the exam. Approximately 4,266 people used it in about three months.

According to a survey conducted among users planning to take the IT Passport exam, 72.5% of the 298 respondents said they 'did not correctly understand the exam content.'

The IT Passport is often thought of as an exam testing specialized IT knowledge. In reality, it tests how to engage with IT as required for performing business duties, including strategy and management.

However, many examinees proceed with their studies without understanding this premise, resulting in failure due to insufficient preparation.


■ Need for an Environment Where Users Can Decide After Trying

While we have provided 'I-pas Narashi Gakushu' to bridge this gap, it is ultimately essential to deepen understanding through full-scale study.

Therefore, we have introduced the '1-Month Money-Back Guarantee' to provide an environment where users can judge if the materials suit them after actually using them.


■ Toward a New Learning Experience: 'Decide After Using'

This refund guarantee is not just a campaign; it is a system based on the premise that 'the value of educational materials is only understood after they are used.'

Shuharis Learning provides an entire learning support service, including not just the materials, but also human support via LINE and study articles corresponding to the 'current exam' that cannot be covered by past questions alone.

We introduced this system because we want users to judge these values after actually experiencing them.


■ User Evaluations

Shuharis Learning has earned a high rating of 4.6/5.0 (*) in reviews on its official website.

Comments include:
・'I was able to understand parts I couldn't grasp with past questions alone by following the flow.'
・'During the actual exam, I could narrow down options even for terms I didn't know.'
・'I was able to study efficiently even in a short time.'

Many evaluations highlight 'ease of understanding' and 'practical problem-solving skills.'

(* Official Website Reviews: From https://shuharis.com/review/ as of April 1, 2026)


■ Service Overview

'Shuharis Learning' is a Web-based material specialized for the IT Passport, designed for professionals who 'must obtain' the certification.

The chat-style textbook 'Chat Lesson,' which proceeds as a conversation between the original characters 'Shuharis (Listener)' and 'Jimuris (Teacher),' uses a colloquial style and steady tempo to reduce the 'reading stress' often found in traditional reference books.

It also features a text-to-speech function, allowing users to 'learn while listening' like a video.

The design focuses on understanding 'how it is used in business' through analogies, rather than mere memorization, fostering the ability to handle applied and unfamiliar problems.

Additionally, the three types of past-question exercise functions include explanations using diagrams and text for all options. The review function 'Moya-mame' helps users visualize problems they got right but didn't fully understand, supporting efficient weakness overcoming.

Leveraging its nature as a Web material, it constantly reflects new terminology for the latest syllabus and themes likely to appear in recent exams. Learning that corresponds to the 'current exam,' which cannot be covered by past questions alone, is possible.

It is compatible with smartphones, PCs, and tablets, allowing study anywhere.


■ About the Refund Guarantee

Target Plans:
・Monthly Plan: 4,950 JPY (tax included)
・3-Month Plan: 9,900 JPY (tax included)

Refund applications are possible for any reason within one month of the purchase date.

* Using a dedicated refund application form.


■ Free Trial

A 3-hour free trial is also available. Users can consider the service after experiencing the actual learning functions.


■ How to Start

Just purchase your preferred plan from the pricing page! 👍

The refund guarantee is automatically applied to all plans.

▼ Purchase here: https://shuharis.com/pricing/

FAQ

Which plans are eligible for the money-back guarantee?

All subscription plans are eligible: the Monthly Plan (4,950 JPY) and the 3-Month Plan (9,900 JPY). You can apply within one month of purchase.

Are there any conditions for the refund, such as study progress?

No, there are no conditions. Refunds are processed unconditionally regardless of usage or reason, allowing users to decide if the material fits them after trying it.

How difficult is the IT Passport exam?

The pass rate for FY2024 was 49.1%, meaning about 1 in 2 people fail. It requires understanding not just IT, but also corporate strategy and management.