Highly-Rated 4.6 Stars IT Passport Study Material 'Shuharis Learning' Launches '1-Month Money-Back Guarantee' Usable Even After Trial
Relays Inc. announced that starting April 1, 2026, it will introduce an unconditional 1-month money-back guarantee, valid even after actual use, for its subscription-based IT Passport learning material for working adults.
📋 Article Processing Timeline
- 📰 Published: April 2, 2026 at 02:00
- 🔍 Collected: April 1, 2026 at 17:37
- 🤖 AI Analyzed: April 21, 2026 at 07:12 (469h 34m after Collected)
Relays Inc. (Headquarters: Osaka City), which provides the subscription-based IT Passport learning material 'Shuharis Learning' for working adults, officially launched a '1-Month Money-Back Guarantee' for all subscription plans starting April 1, 2026.
This guarantee is a system that unconditionally refunds the money within one month of purchase, regardless of usage status.
It is a rare 'money-back guarantee that applies even after actual use' in the educational materials industry.
■ Why introduce a 'money-back guarantee' now?
The number of applicants for the IT Passport exam in FY2024 exceeded 300,000, and is expected to continue increasing.
On the other hand, the pass rate is 49.1%, meaning about 1 in 2 people fail.
Against this background, we believe that 'learners not understanding the true nature of the exam' is also one of the major factors.
■ The 'exam understanding gap' revealed by 'I-Pass Break-in Learning'
The free service 'I-Pass Break-in Learning', which our company released in December 2025 to let users experience the difficulty and intent of the exam via LINE distribution, was used by 4,266 people in about 3 months.
When we conducted a survey targeting users planning to take the IT Passport exam,
72.5% of the 298 respondents answered that they 'did not correctly understand the exam content.'
The IT Passport is often thought of as an 'exam that tests specialized IT knowledge', but in reality, aspects like strategy and management...
This guarantee is a system that unconditionally refunds the money within one month of purchase, regardless of usage status.
It is a rare 'money-back guarantee that applies even after actual use' in the educational materials industry.
■ Why introduce a 'money-back guarantee' now?
The number of applicants for the IT Passport exam in FY2024 exceeded 300,000, and is expected to continue increasing.
On the other hand, the pass rate is 49.1%, meaning about 1 in 2 people fail.
Against this background, we believe that 'learners not understanding the true nature of the exam' is also one of the major factors.
■ The 'exam understanding gap' revealed by 'I-Pass Break-in Learning'
The free service 'I-Pass Break-in Learning', which our company released in December 2025 to let users experience the difficulty and intent of the exam via LINE distribution, was used by 4,266 people in about 3 months.
When we conducted a survey targeting users planning to take the IT Passport exam,
72.5% of the 298 respondents answered that they 'did not correctly understand the exam content.'
The IT Passport is often thought of as an 'exam that tests specialized IT knowledge', but in reality, aspects like strategy and management...