Trade DX Company Shippio Launches AI-OCR 'Automatic Learning Feature for Reading Rules'

Shippio Inc. (Headquarters: Minato-ku, Tokyo; CEO: Takanori Sato; hereinafter 'Shippio'), which promotes trade DX with the vision of 'Advancing International Logistics,' has launched an 'Automatic Learning Feature for Reading Rules' for the AI-OCR (reading accuracy: over 97%) of its trade platform 'Shippio Platform.' This feature allows AI to autonomously learn and create specific rules simply by users correcting the AI-OCR's reading results. This makes it possible to quickly and accurately digitize complex trade documents, which have varying formats across companies, without significant effort.

Background and Challenges of the New Feature Addition In trade operations, a wide variety of documents essential for import and export procedures are exchanged globally. Since 2025, Shippio has provided AI-OCR functionality for trade documents, achieving a high accuracy of 97% for key items. However, a challenge has been that trade documents lack a unified format, and the methods of description and items vary significantly depending on the Shipper. Therefore, even with highly accurate AI, there were limitations in automatically judging and digitizing subtle practical decisions such as those below:

* Item Selection: When 'Quantity (PCS)' and 'Number of Boxes (CTN/Carton)' are listed side-by-side, prioritizing the 'Number of Boxes' column, which is necessary for practical operations, for digitization. * Information Filtering: When detailed symbols like variant codes for management are included in the product name field, accurately extracting only the pure 'Product Name.'

Previously, such subtle differences had to be manually corrected by humans. However, with the new 'Automatic Learning Feature for Reading Rules,' AI can now automatically learn and generate unique rules like 'for this document, read it this way.'

Features and Overview of the New AI-OCR 'Automatic Learning Feature for Reading Rules' [Features] 1. AI automatically generates 'reading rules' from correction actions. Users simply correct the reading results on the screen, and the AI interprets the correction intent, such as 'I want you to read it this way next time,' and automatically creates rules for each item. 2. The more you use it, the less 'manual correction' is needed. Once a rule is learned, it is automatically applied to documents issued by the same Shipper in subsequent instances. The more it is used, the smarter the AI becomes, minimizing the user's effort for confirmation and correction. 3. Flexible feedback through natural language is also possible. By directly inputting specific requests to the AI, such as 'Adopt the detailed values, not the total amount,' more precise reading rules can be built.

[Target Services] All services of 'Shippio Platform': Shippio Forwarding / Shippio Cargo / Shippio Works / Shippio Clear *For contracted shippers and logistics providers

[Target Documents] All trade documents that can be read by AI-OCR on 'Shippio Platform': Invoice / Packing List / Bill of Lading / Purchase Order, etc.

Expected Effects * Reduction in confirmation and correction man-hours: Reduces the time humans spend manually correcting AI reading results, achieving further operational efficiency. * Prevention of errors and omissions: Even with complex documents, the AI processes them consistently based on learned rules, preventing human errors. * Elimination of reliance on specific individuals: AI, which has learned rules with high accuracy, replaces the document interpretation previously performed by skilled personnel, enabling speedy and highly accurate data processing.

Future Outlook Shippio will continue to develop new features and improve existing ones based on user feedback. Starting with this feature, we will continue to promote the automation of various trade operations and contribute to improving productivity on the platform where all stakeholders involved in trade operations participate.