Karaoke BanBan Official App Surpasses 3 Million Members in One and a Half Years
Key facts
- Karaoke BanBan Official App Surpasses 3 Million Members in One and a Half Years
- The official app for Karaoke BanBan, operated by Shin Corporation, has surpassed 3 million members as of June 8, 2026. The revamped app is well-received for its improved usability, "Imakara Reservation" feature, and friend referral program, aiming to enhance the in-store experience through DX.
- Source: PR Times
- Date: June 12, 2026
Direct answer
The official app for Karaoke BanBan, operated by Shin Corporation, has surpassed 3 million members as of June 8, 2026. The revamped app is well-received for its improved usability, "Imakara Reservation" feature, and friend referral program, aiming to enhance the in-store experience through DX.
- Citation
- Karaoke BanBan Official App Surpasses 3 Million Members in One and a Half Years (June 12, 2026), PR Times
- Source
- PR Times
- Date
- June 12, 2026
The official app for Karaoke BanBan, operated by Shin Corporation, has surpassed 3 million members as of June 8, 2026. The revamped app is well-received for its improved usability, "Imakara Reservation" feature, and friend referral program, aiming to enhance the in-store experience through DX.
📋 Article Processing Timeline
- 📰 Published: June 12, 2026 at 00:30
- 🔍 Collected: June 11, 2026 at 15:51
- 🤖 AI Analyzed: June 12, 2026 at 16:51 (25h 0m after Collected)
■ "DX of Karaoke" – Initiatives Promoted by Our Company
① Digitalization of Entry, Membership Cards, and Points for "Hands-Free and Smooth" Experiences
Replacing paper membership cards and stamp cards, the app handles entry, application of member discounts, and point management all in one. This simultaneously improves customer convenience and streamlines front-desk operations for stores.
② Expanding Enjoyment with a Single ID through the Cross-Group Common ID "GENDA ID"
By linking with the "GENDA ID," a common account used also at amusement facilities like "GiGO," we are building a customer base that allows seamless access to services provided by various GENDA group companies.
③ Fulfilling the Desire to "Go Now" with the App Reservation Feature "Imakara Reservation"
"Imakara Reservation," fully rolled out to approximately 400 stores nationwide since March 2026, allows reservations, including same-day bookings, via the app, and supports specifying desired models and room types. This contributes to improved reservation convenience and reduced phone handling workload for stores.
④ Towards a "Tailored" Karaoke Experience Through Data Utilization
Based on usage data accumulated through the app, we distribute personalized coupons and offer rank-based benefits. We are advancing the provision of personalized services.
■ Membership Growth Trend
November 2024 Official App Renewal
(Approx. 4 months)
↓
March 2025 1 Million Members Surpassed
(Approx. 7 months)
↓
October 2025 2 Million Members Surpassed
(Approx. 8 months)
↓
June 8, 2026 3 Million Members Surpassed ◀ New!
■ Main Features of the "Karaoke BanBan Official App"
- Membership Function: Easy entry with QR code, member discounts applicable at all stores
- Points: Earned based on usage, awarded to all group members, redeemable at 1pt = 1 JPY equivalent
- Rank System: Increased visit points according to 4 rank levels, up to 2,000 JPY in rank-up coupons
- Store Search: Quickly find nearby stores from current location, filter by facilities/services
- Imakara Reservation: 24-hour reservation acceptance, same-day booking available, model/room type specification possible
[iOS] https://apps.apple.com/jp/app/id6717609264
[Android] https://play.google.com/store/apps/details?id=com.karaoke_banban.app
Karaoke BanBan will continue to deepen the "DX of Karaoke" centered around its app, striving for continuous service improvements to deliver more convenient, more enjoyable, and more rewarding experiences.
- Inquiries from the Press -
Shin Corporation Contact: Matsumoto
Interview/Filming Requests: https://karaoke-shin.jp/inquirySend/press.html
TEL: 03-6264-6149 / FAX: 03-6263-9272
e-mail: press@karaoke-shin.com
Official Website: https://karaoke-shin.jp/
*Company names and product names mentioned are registered trademarks or trademarks of their respective companies.
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FAQ
What is the background behind Karaoke BanBan app's membership exceeding 3 million?
The app's renewal, featuring improved usability, the 'Imakara Reservation' function, and a friend referral program, has been well-received, leading to steady membership growth.
What kind of DX (Digital Transformation) is Karaoke BanBan promoting?
They are promoting the digitalization of entry, membership cards, and points, integration with GENDA ID, and personalized services through data utilization.
What kind of service is GENDA ID?
It is a common ID that can be used across various GENDA Group services, including amusement facilities like "GiGO."
What are the benefits of the Imakara Reservation function?
Same-day reservations can be made through the app, and specific models and room types can be selected, improving convenience and reducing the workload for store phone support.
What can you tell us about future service improvements for Karaoke BanBan?
They will continue to deepen DX centered around the app, working on continuous service improvements to provide more convenient, enjoyable, and rewarding experiences.