Real Estate Rental Agency Alliance DX Service 'RakuRaku Infra-kun' to Launch in August 2026

Shift-4 Inc. (Headquarters: Yodogawa-ku, Osaka City, Osaka Prefecture; Representative Director: Shunsei Hasegawa) will begin offering 'RakuRaku Infra-kun', an alliance DX service for real estate brokerage companies, from August 1, 2026.

'RakuRaku Infra-kun' is a service that solves problems such as the personalization of tasks and variations in proposal quality related to internet lines and lifeline proposals that occur during rental brokerage, supporting operational efficiency for real estate companies and improving resident satisfaction.

■ Development Background

In recent years, real estate brokerage companies are increasingly making proposals for internet lines and lifelines to residents. On the other hand, the following issues are occurring on-site:

- Knowledge about lines is personalized for each staff member
- It is difficult to make optimal proposals for each resident
- Proposal quality varies
- Reliance on partner companies makes customer service quality invisible
- Complaints due to proposals that do not match resident needs
- Proposal tasks take time

Shift-4 Inc. has made numerous internet line proposals through its door-to-door sales of communication lines and sales promotion business.

Through this experience, they recognized industry issues such as 'proposal quality varies by on-site staff' and 'optimal proposals are not being made for each resident,' leading to the development of 'RakuRaku Infra-kun' as a service to digitize infrastructure proposals for real estate companies.

■ Features of 'RakuRaku Infra-kun'

- Supports optimal line proposals for each resident: Reduces mismatches by proposing suitable lines based on usage and living environment.
- Reduces workload for real estate companies: Designed to be easy to use without specialized knowledge, reducing dependence on specific staff and streamlining proposal tasks.
- Standardizes proposal quality: Organizes and optimizes the proposal flow to reduce differences between stores and staff.
- Plans to support DX for existing partners: For real estate companies that already have intermediary partners, they plan to offer 'RakuRaku Infra-kun Plus', which supports operational efficiency while leveraging existing partnerships.

■ Future Outlook

Going forward, the company will promote partnerships with real estate brokerage companies, mainly in the Osaka area, and will expand the service as a 'Residential Infrastructure DX Platform' covering not only internet lines but also electricity, gas, and other lifeline areas.

Furthermore, they aim not only to improve the operational efficiency of real estate companies but also to provide residents with an 'experience of choosing infrastructure that suits them'.

■ Application Reception

Applications and consultations from real estate brokerage companies are being accepted in conjunction with the official release.

Service website: https://www.infra-kun.com/

■ Company Overview

Company Name: Shift-4 Inc.
Location: Inukai Building 303, 3-8-14 Nishinakajima, Yodogawa-ku, Osaka City, Osaka Prefecture
Representative: Shunsei Hasegawa
Business: Sales Support Business / Sales Promotion Business / Infrastructure Proposal DX Business

■ Contact for this matter

Shift-4 Inc.
Email: hasegawa.t@shift-4.co.jp
Web: https://shift-4.co.jp/