German Retailer ROSSMANN Deploys Over 200 GAUSIUM 'Phantas S1' Autonomous Cleaning Robots
GAUSIUM has delivered over 200 'Phantas S1' autonomous cleaning robots to the German drugstore chain ROSSMANN. This deployment streamlines store cleaning, ensuring consistent quality and allowing staff to focus on customer service.
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- 📰 Published: May 20, 2026 at 05:09
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GAUSIUM has delivered over 200 units of the autonomous cleaning robot 'Phantas S1' to ROSSMANN, a major German drugstore chain. Following rigorous pilot testing, the robot has been adopted as standard equipment for new stores, and a second phase of deployment is currently underway.
## Background and Challenges
Founded in 1972, ROSSMANN is one of Europe's leading drugstore chains, with approximately 4,000 stores and 56,200 employees, actively advancing DX in the retail industry. Streamlining store cleaning, ensuring uniform quality, and labor reduction have been long-term management challenges for the company.
## Solution: GAUSIUM Phantas S1
- Efficiency: Completes store-wide cleaning in about 1.5 hours, enabling unattended operation after closing.
- Standardization: Maintains consistent cleaning quality, reduces administrative workload, and contributes to improved customer satisfaction.
- Convenience: Features easy app-based operation and an ergonomic smart handle for smooth switching between automatic and manual modes.
- Environmental Adaptability: Automatically adjusts cleaning areas even after store layout changes.
## Impact
- Automation of cleaning allows store staff to focus on core duties such as customer service.
- Stabilized cleaning quality improves operational efficiency and elevates the customer experience.
- Cleaning can be performed smoothly even during business hours without disrupting customer flow.
- Formally adopted as the standard machine for new stores, with rollout decided on a store-wide scale.
## Testimonials
Arwed E. Gronsky, Operations Director at ROSSMANN: "The robots delivered clear results immediately after implementation and have become an embodiment of ROSSMANN's progressive corporate culture. I strongly recommend GAUSIUM to all companies aiming for business innovation through technology."
Sebastian Rehse, Store Manager at ROSSMANN's Wülze store: "I had concerns before the implementation, but the operation is very easy and the cleaning quality is excellent. Staff can now concentrate on their core task of serving customers, which aligns with ROSSMANN's brand value."
## Future Plans
ROSSMANN will further deepen its partnership with GAUSIUM, promoting greater labor reduction and operational efficiency through a second phase of robot deployment, while accelerating innovation in the retail industry.
## Background and Challenges
Founded in 1972, ROSSMANN is one of Europe's leading drugstore chains, with approximately 4,000 stores and 56,200 employees, actively advancing DX in the retail industry. Streamlining store cleaning, ensuring uniform quality, and labor reduction have been long-term management challenges for the company.
## Solution: GAUSIUM Phantas S1
- Efficiency: Completes store-wide cleaning in about 1.5 hours, enabling unattended operation after closing.
- Standardization: Maintains consistent cleaning quality, reduces administrative workload, and contributes to improved customer satisfaction.
- Convenience: Features easy app-based operation and an ergonomic smart handle for smooth switching between automatic and manual modes.
- Environmental Adaptability: Automatically adjusts cleaning areas even after store layout changes.
## Impact
- Automation of cleaning allows store staff to focus on core duties such as customer service.
- Stabilized cleaning quality improves operational efficiency and elevates the customer experience.
- Cleaning can be performed smoothly even during business hours without disrupting customer flow.
- Formally adopted as the standard machine for new stores, with rollout decided on a store-wide scale.
## Testimonials
Arwed E. Gronsky, Operations Director at ROSSMANN: "The robots delivered clear results immediately after implementation and have become an embodiment of ROSSMANN's progressive corporate culture. I strongly recommend GAUSIUM to all companies aiming for business innovation through technology."
Sebastian Rehse, Store Manager at ROSSMANN's Wülze store: "I had concerns before the implementation, but the operation is very easy and the cleaning quality is excellent. Staff can now concentrate on their core task of serving customers, which aligns with ROSSMANN's brand value."
## Future Plans
ROSSMANN will further deepen its partnership with GAUSIUM, promoting greater labor reduction and operational efficiency through a second phase of robot deployment, while accelerating innovation in the retail industry.
FAQ
Why did ROSSMANN introduce cleaning robots?
To improve cleaning efficiency, ensure consistent cleaning quality, reduce labor, and allow staff to focus on customer service.
What are the strengths of Phantas S1?
Fast store-wide cleaning in about 1.5 hours, automatic adaptation to shelf layout changes, and ease of use through apps and smart handles.
What are the future plans?
To deepen the partnership and promote further labor reduction and operational efficiency through a second phase of deployment.