ServiceNow Announces First Quarter Fiscal 2026 Results
ServiceNow reported strong Q1 FY2026 results with subscription revenue of $3.671 billion, up 22% YoY. The company raised its full-year guidance driven by the rapid adoption of 'Now Assist' GenAI and the strategic acquisition of Armis.
📋 Article Processing Timeline
- 📰 Published: April 24, 2026 at 01:30
- 🔍 Collected: April 23, 2026 at 17:02
- 🤖 AI Analyzed: April 23, 2026 at 17:31 (29 min after Collected)
ServiceNow (NYSE: NOW), the AI control tower for business transformation, today announced financial results for its first quarter ended March 31, 2026.
For the first quarter of 2026, subscription revenue was $3.671 billion, representing a 22% increase year-over-year (19% in constant currency). Total revenue was $3.77 billion, up 22% year-over-year. Current Remaining Performance Obligations (cRPO), representing contract revenue expected to be recognized over the next 12 months, stood at $12.64 billion, an increase of 22.5% year-over-year. Total RPO reached $27.7 billion, up 25% year-over-year.
"ServiceNow’s first quarter results again exceeded the high end of our guidance," said ServiceNow Chairman and CEO Bill McDermott. "Since our founding, we have built our platform around the work our customers need to achieve. Today, customers trust ServiceNow as the 'AI Control Tower' for business transformation. Our AI business growth is significantly outstripping our own expectations, solidifying our position as one of the fastest-growing enterprise software companies ever."
Strategic highlights include a 130%+ year-over-year increase in Now Assist customers with over $1 million in ACV. The company also saw 16 deals greater than $5 million in net new ACV, an approximately 80% increase year-over-year.
CFO Gina Mastantuono noted, "In Q1, we beat the top end of our revenue and profitability guidance metrics while expanding free cash flow. The earlier-than-expected completion of the Armis acquisition significantly expands our TAM and accelerates our growth trajectory. As Agentic AI, workflow orchestration, security, and data fabric converge on a single platform, we believe the most compelling chapter of ServiceNow’s growth story is just beginning."
Innovation Highlights:
In April, ServiceNow launched a fully AI-native experience, embedding AI, data connectivity, workflow execution, security, and governance by default across all products. At its core is the Context Engine, which provides live enterprise context for all AI decision-making.
For the first quarter of 2026, subscription revenue was $3.671 billion, representing a 22% increase year-over-year (19% in constant currency). Total revenue was $3.77 billion, up 22% year-over-year. Current Remaining Performance Obligations (cRPO), representing contract revenue expected to be recognized over the next 12 months, stood at $12.64 billion, an increase of 22.5% year-over-year. Total RPO reached $27.7 billion, up 25% year-over-year.
"ServiceNow’s first quarter results again exceeded the high end of our guidance," said ServiceNow Chairman and CEO Bill McDermott. "Since our founding, we have built our platform around the work our customers need to achieve. Today, customers trust ServiceNow as the 'AI Control Tower' for business transformation. Our AI business growth is significantly outstripping our own expectations, solidifying our position as one of the fastest-growing enterprise software companies ever."
Strategic highlights include a 130%+ year-over-year increase in Now Assist customers with over $1 million in ACV. The company also saw 16 deals greater than $5 million in net new ACV, an approximately 80% increase year-over-year.
CFO Gina Mastantuono noted, "In Q1, we beat the top end of our revenue and profitability guidance metrics while expanding free cash flow. The earlier-than-expected completion of the Armis acquisition significantly expands our TAM and accelerates our growth trajectory. As Agentic AI, workflow orchestration, security, and data fabric converge on a single platform, we believe the most compelling chapter of ServiceNow’s growth story is just beginning."
Innovation Highlights:
In April, ServiceNow launched a fully AI-native experience, embedding AI, data connectivity, workflow execution, security, and governance by default across all products. At its core is the Context Engine, which provides live enterprise context for all AI decision-making.