Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025"

Key facts

  • Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025"
  • Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".
  • Date: March 28, 2026

Direct answer

Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".

Citation
Customedia's "Platform Marugoto Service" Selected for Japan Productivity Center's "Japan Service Innovation 2025" (March 28, 2026)
Source
PR Times
Date
March 28, 2026
Customedia's service has been selected for the Japan Productivity Center's "Japan Service Innovation 2025".
NQ 56/100

📋 Article Processing Timeline

  • 📰 Published: March 28, 2026 at 21:06
  • 🤖 AI Analyzed: May 26, 2026 at 21:27 (1416h 21m after Published)
Customedia Inc. (Head Office: Osaka City, Osaka Prefecture, President: Koji Miyazaki, hereinafter referred to as "Our Company") is pleased to announce that its platform development service, "Platform Marugoto Service," which fully supports new business development, was selected on March 25th by the Service Productivity Council of the Japan Productivity Center (Chiyoda-ku, Tokyo, Chairman: Kazutaka Maeda) as part of "Japan Service Innovation 2025."

Page about the award: https://service-safari.jp/servicei2025/

About "Japan Service Innovation 2025"
"Japan Service Innovation" is an initiative organized by the Service Productivity Council (SPRING) of the Japan Productivity Center, which selects and announces leading examples of excellent service innovation to contribute to the improvement of productivity in the service industry. Excellent initiatives are compiled from a diverse range of cases obtained through initiatives such as the Japan Service Award and the Japan Customer Satisfaction Index (JCSI) survey.

Organizer: Service Productivity Council, Japan Productivity Center

In this selection, Customedia's "Platform Marugoto Service" was primarily evaluated for the following points:
Selected Service List: Customedia Inc. (No. 20) https://service-safari.jp/pdf/si2025_list.pdf

- Ability to provide an MVP (Minimum Viable Product) quickly, based on know-how gained from over 800 development achievements, by maintaining a "template" for platform development.
- Establishing a system that allows customers to repeatedly test and pivot (change direction) after launching their services into the market, enabling high-precision development.
- Good know-how obtained from this series of development activities.
- Feedback of Bad know-how to improve the accuracy of the "template" and accumulate knowledge and skills.
- Realizing a "Value Co-creation Service Model" that promotes sharing.
Selected Company Introduction Page (Customedia): https://service-safari.jp/case_a/3578/

About "Platform Marugoto Service" which fully supports new business development
To increase the success rate of new businesses, which are said to have a high "birth and death" rate, we provide system development tailored to the growth phase of the business...

FAQ

What is the name of the service developed by Customedia Inc. that was recently recognized?

The service developed by Customedia Inc. that received recognition is called "Platform Marugoto Service," which fully supports new business development for its clients.

Which organization selected Customedia's "Platform Marugoto Service" for a prestigious award?

Customedia's "Platform Marugoto Service" was selected by the Service Productivity Council of the Japan Productivity Center as part of their "Japan Service Innovation 2025" initiative.

What significant capability of Customedia's "Platform Marugoto Service" led to its positive evaluation?

The service was highly evaluated for its ability to provide an MVP (Minimum Viable Product) quickly, leveraging know-how from over 800 development achievements through a development "template."

How does "Platform Marugoto Service" ensure high-precision development for the services it supports?

It establishes a robust system that allows customers to repeatedly test and pivot (change direction) their services after launching them into the market, ensuring high-precision development.

What is the main objective of the "Japan Service Innovation" initiative organized by the Japan Productivity Center?

The "Japan Service Innovation" initiative aims to select and announce leading examples of excellent service innovation to contribute significantly to the improvement of productivity in the service industry.