[Free Participation] MUFG Bank / au Jibun Bank Speakers! June 18, 2026 Seminar: "Maximizing Financial Service Experience Value through UI/UX" | Seminar Info
Seminar Info will hold a finance forum on June 18, 2026, featuring executives from MUFG Bank and au Jibun Bank. The event will focus on maximizing customer experience (CX) through UI/UX and sharing the latest DX strategies in the financial sector.
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- 📰 Published: April 28, 2026 at 20:00
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Seminar Info Co., Ltd. (Headquarters: Chuo-ku, Tokyo; Representative: Wataru Konishi) will hold the FINANCE FORUM "Maximizing Financial Service Experience Value through UI/UX" on Thursday, June 18, 2026.
Sign up for the event for free!
Event Program:
[Keynote Speech] 14:00-14:30
How to Root Customer Perspective in the Organization? ~Customer Experience Transformation at MUFG Bank~
Speaker: Mr. Toshiyuki Honma, Expert, Customer Experience Design Office, Retail Digital Planning Dept., MUFG Bank, Ltd.
14:35-15:05
New Standards for Financial DX | CX Strategy to Minimize System Modification and Maximize ROI [Case Studies of Large Enterprises Revealed]
Speaker: Mr. Soushi Nishino, Executive Officer, VP of Sales, Techtouch Inc.
[Special Lecture] 15:20-15:50
Improvement of UX/CX Brought by Optimization of Touchpoints at au Jibun Bank
Speaker: Mr. Kazuaki Horino, Executive Officer, Head of CS Division & CS Planning Dept., au Jibun Bank Corporation
From 15:50 to 16:20, time is available for questions to speakers, business card exchange, and information exchange among participants. Please take this opportunity to participate.
View Details! (Free Participation)
We look forward to your participation.
[Contact Information regarding this matter]
Seminar Info Co., Ltd. Promotion Group
E-mail: sales_contact@seminar-info.jp
Sign up for the event for free!
Event Program:
[Keynote Speech] 14:00-14:30
How to Root Customer Perspective in the Organization? ~Customer Experience Transformation at MUFG Bank~
Speaker: Mr. Toshiyuki Honma, Expert, Customer Experience Design Office, Retail Digital Planning Dept., MUFG Bank, Ltd.
14:35-15:05
New Standards for Financial DX | CX Strategy to Minimize System Modification and Maximize ROI [Case Studies of Large Enterprises Revealed]
Speaker: Mr. Soushi Nishino, Executive Officer, VP of Sales, Techtouch Inc.
[Special Lecture] 15:20-15:50
Improvement of UX/CX Brought by Optimization of Touchpoints at au Jibun Bank
Speaker: Mr. Kazuaki Horino, Executive Officer, Head of CS Division & CS Planning Dept., au Jibun Bank Corporation
From 15:50 to 16:20, time is available for questions to speakers, business card exchange, and information exchange among participants. Please take this opportunity to participate.
View Details! (Free Participation)
We look forward to your participation.
[Contact Information regarding this matter]
Seminar Info Co., Ltd. Promotion Group
E-mail: sales_contact@seminar-info.jp