From "Excel and Manual Labor" to "Company-Wide Single Screen, Automatic Aggregation." PILLAR Revolutionizes Vendor and Cloud Risk Management with 2sen no Takumi Cloud

PILLAR Co., Ltd., a comprehensive manufacturer listed on the Tokyo Stock Exchange Prime Market, specializing in fluid control and sealing solutions, has been managing risk checks for vendors and cloud services primarily using Excel, even as the company's use of cloud services rapidly expands. With the increasing adoption of SaaS, the scope of checks has grown, leading to challenges in managing requests from all departments within the company, which were handled by the Information Systems Department. To standardize and enhance risk check operations, they implemented "2sen no Takumi Cloud."

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Background of Implementation

At PILLAR Co., Ltd., confirmation of vendors and cloud services was traditionally handled by customizing in-house created Excel check sheets and requesting partners to fill them out, which allowed them to obtain the necessary responses. However, the questions were primarily free-form, making it difficult to evaluate responses through ranking or categorization. Consequently, tasks such as organizing, comparing, analyzing, and recording collected responses relied on the manual work of specific personnel. As the number of check targets expanded with the increasing adoption of SaaS, the Information Systems Department found itself handling requests from all company departments. The more the number of requests increased, the more the aggregation and evaluation became personalized, leading to inconsistencies in evaluation depending on who was performing the task.

Overview of Implementation

Through a trial of "2sen no Takumi Cloud," PILLAR Co., Ltd. confirmed its intuitive design that does not require complex operations, and its ease of use, allowing vendors and suppliers to respond regardless of their IT skills.

With "2sen no Takumi Cloud," check sheet responses are automatically compiled into a list on the platform, enabling real-time understanding of the status across all departments without manual aggregation by staff.

This significantly reduces the burden of the aggregation and compilation process, which previously required the most man-hours, and establishes a system where staff can focus on analysis and decision-making tasks. The company is also considering initiatives to utilize the data accumulated in "2sen no Takumi Cloud" in the future.

Effects of Implementation

Achieved a state where vendor and cloud service responses are automatically listed on the platform, allowing stakeholders to instantly confirm the situation as a list without staff manually aggregating them.

By enabling team members to make decisions while looking at the same screen, it suppresses variations in evaluation that previously occurred depending on the person compiling the information, promoting standardization of judgment criteria.

Freed personnel from administrative tasks such as aggregation and document creation, establishing a foundation for reallocating time to upstream "thinking work" such as planning and analysis.

Comment from a Representative of PILLAR Co., Ltd.'s Information Systems Department

Check sheets themselves can be created in Excel. The difficult part was how to organize and connect the collected responses to decision-making, and that's where the man-hours were spent. We handled everything coming from all departments of the company, and the interpretation varied depending on who compiled it. We believed that if everyone could make decisions while looking at the same screen on a single platform, instead of doing this in a personalized manner, we could standardize the criteria. Many individual dedicated services are close to a "hand-off" approach, and with those, nothing remains within our organization. "2sen no Takumi Cloud" is not a hand-off; we can proceed with it while operating it ourselves. We felt it was a good balance for organizations that want to retain know-how internally. We want people to spend more time on advanced planning and analysis. If it helps with simple administrative tasks, we consider it an investment to ensure security.

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About PILLAR Co., Ltd.

Business Activities: Manufacturing and sales of fluid control related equipment, including mechanical seals (listed on the Tokyo Stock Exchange Prime Market).

Official Website: https://www.pillar.co.jp/

About 2sen no Takumi Cloud

"2sen no Takumi Cloud" is a risk assessment cloud for the second line of defense (2-sen) departments, covering check tasks such as "vendor evaluation" and "internal system evaluation." It supports individuals in the second line of defense (security departments, compliance departments, risk management departments) in the Three Lines of Defense model to continuously operate risk check operations.

https://fitgap.jp/audit

About SecureNavi Inc.

This company aims to "solve the sad news of humanities-based security issues with technology, as early as possible." They are a company that solves information security challenges with software. They provide solutions that digitize and enhance the "humanities-based security" domain, including information security certifications, compliance with regulations and guidelines, establishment and operation of rules, and audits and reviews.

Company Overview

Company Name: SecureNavi Inc.

Representative: Tomohiro Izaki, Representative Director and CEO

Established: January 2020

Location: 4F, Shirakawa Showroom Building, 3-23-6 Nishi-Shimbashi, Minato-ku, Tokyo 105-0003

Corporate Site: https://secure-navi-inc.jp/

Services Provided

ISMS/P Mark Automation Tool "SecureNavi" https://secure-navi.jp/

Platform for Automating and Streamlining Compliance with All Security Regulations "Fit&Gap" https://fitgap.jp/fg

Security Risk Assessment Cloud for Second Line of Defense Departments "2sen no Takumi Cloud" https://fitgap.jp/audit

Security Check Sheet Automatic Response Tool "SecureLight" https://secure-navi.jp/securelight