Announcement: SBI Shinsei Bank Ranks 1st Overall in 2026 Oricon Customer Satisfaction Survey for Internet Banking for the 3rd Consecutive Year

SBI Shinsei Bank, Limited announced that it has been ranked 1st overall in the '2026 Oricon Customer Satisfaction Survey: Internet Banking' for the third consecutive year. This survey evaluates internet banking services provided by 106 financial institutions across Japan, based on questionnaires completed by 6,312 actual service users. In the 2026 ranking, this marks the bank's sixth overall top placement since the survey began in 2016. Among the seven evaluation criteria, the bank ranked 1st in 'Fees' and achieved high rankings in 'Website Usability,' 'Ancillary/Linked Services,' and 'Support System.' Regionally, it also ranked 1st in the Kanto and Kinki areas. With its listing on the Tokyo Stock Exchange Prime Market as a new starting point, SBI Shinsei Bank remains committed to enhancing corporate value and will continue to provide innovative and attractive services to customers in collaboration with other SBI Group companies.