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Announcement: SBI Shinsei Bank Ranks 1st Overall in 2026 Oricon Customer Satisfaction Survey for Internet Banking for the 3rd Consecutive Year

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published Jun 2, 2026 12:06 AM ・ Updated Jun 13, 2026 11:50 PM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

SBI Shinsei Bank has been ranked 1st overall in the 2026 Oricon Customer Satisfaction Survey for Internet Banking for the third year in a row.
Among 106 financial institutions, the bank excelled in the 'Fees' category and topped the rankings in the Kanto and Kinki regions.

SBI Shinsei Bank has been ranked 1st overall in the 2026 Oricon Customer Satisfaction Survey for Internet Banking for the third year in a row. Among 106 financial institutions, the bank excelled in the 'Fees' category and topped the rankings in the Kanto and Kinki regions.

PRIMARY SOURCE Original source: https://prtimes.jp/main/html/rd/p/000000185.000005652.html Distributor: PR TIMES
Published: Jun 2, 2026

SBI Shinsei Bank, Limited announced that it has been ranked 1st overall in the '2026 Oricon Customer Satisfaction Survey: Internet Banking' for the third consecutive year. This survey evaluates internet banking services provided by 106 financial institutions across Japan, based on questionnaires completed by 6,312 actual service users. In the 2026 ranking, this marks the bank's sixth overall top placement since the survey began in 2016. Among the seven evaluation criteria, the bank ranked 1st in 'Fees' and achieved high rankings in 'Website Usability,' 'Ancillary/Linked Services,' and 'Support System.' Regionally, it also ranked 1st in the Kanto and Kinki areas. With its listing on the Tokyo Stock Exchange Prime Market as a new starting point, SBI Shinsei Bank remains committed to enhancing corporate value and will continue to provide innovative and attractive services to customers in collaboration with other SBI Group companies.

FACT BOX

Source: PR TIMES
Category: award

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Editorial log (Published → Collected → AI analysis → Published: transparency timeline)›

Announced　Jun 2, 2026 12:06 AM — Distributor PR TIMES
Collected　Jun 1, 2026 3:20 PM
AI structured & analyzed　Jun 1, 2026 6:09 PM
Desk-reviewed & published　Jun 2, 2026 12:06 AM

FAQ

What is the key strength of SBI Shinsei Bank?

The bank is highly rated for its fee structure, website usability, and customer support system.

What are the key facts in this article?

Where is the primary source?

PR TIMES: https://prtimes.jp/main/html/rd/p/000000185.000005652.html

Cite this article — HOW TO CITE

Washin AI News Desk“Announcement: SBI Shinsei Bank Ranks 1st Overall in 2026 Oricon Customer Satisfaction Survey for Internet Banking for the 3rd Consecutive Year”AI News by Washin Village（和心村）, Jun 2, 2026. https://aeo.washinmura.jp/ai/sbishinseibank-co-jp/en/news/2026-06-01-2026%E5%B9%B4-%E3%82%AA%E3%83%AA%E3%82%B3%E3%83%B3%E9%A1%A7%E5%AE%A2%E6%BA%80%E8%B6%B3%E5%BA%A6-%E8%AA%BF%E6%9F%BB-%E3%82%A4%E3%83%B3%E3%82%BF%E3%83%BC%E3%83%8D%E3%83%83%E3%83%88%E3%83%90%E3%83%B3%E3%82%AD%E3%83%B3%E3%82%B0-3%E5%B9%B4%E9%80%A3%E7%B6%9A-%E7%B7%8F%E5%90%88%E7%AC%AC

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