What is the new smartphone authentication service being launched by SBI Shinsei Bank?

SBI Shinsei Bank is launching a new smartphone authentication service that utilizes biometric authentication (such as fingerprint or facial recognition) directly within the SBI Shinsei Bank app. This service is compliant with the FIDO international standard.

What are the benefits of the new FIDO-compliant service compared to the previous VIP Access?

The new service allows authentication to be completed entirely within the SBI Shinsei Bank app, eliminating the need to launch a separate external authentication app. This makes the process smoother and more convenient for users.

How does the new service enhance security?

The FIDO standard and the use of device-based biometric authentication significantly reduce the risk of unauthorized access and fraud, such as phishing attacks that aim to steal login credentials. Biometric data is stored only on the user's device and is not held by the bank.

When will the new service be available?

The new smartphone authentication service will be available starting March 29, 2026.

Can I still use other authentication methods for Power Direct transactions?

Yes, for transactions made through Power Direct, customers can continue to use telephone authentication and SMS authentication as alternatives to smartphone authentication.

Commencement of Smartphone Authentication Service Using Biometric Authentication

Published Mar 31, 2026 12:55 AM ・ Updated Jun 28, 2026 6:26 PM ・ 6 min read ・ Source: PR TIMES

SBI Shinsei Bank launches FIDO-compliant biometric authentication service that can be completed within the app.

SBI Shinsei Bank, Ltd. (Headquarters: Chuo-ku, Tokyo; President and CEO: Katsuyoshi Kawashima; hereinafter referred to as "the Bank") has commenced the provision of a new smartphone authentication service (※2) utilizing biometric authentication within the SBI Shinsei Bank app from March 29, 2026, with the aim of enhancing security and convenience for the SBI Shinsei Bank app and Power Direct (Internet Banking ※1).

The previous smartphone authentication (VIP Access) required launching a separate external authentication app when conducting transactions on the SBI Shinsei Bank app and Power Direct. With the newly introduced smartphone authentication (FIDO), authentication can now be completed solely within the SBI Shinsei Bank app. This service allows for a smoother process, especially when using the SBI Shinsei Bank app, as transactions and authentication are completed within a single application.

How to Use the New Smartphone Authentication Service

▼ For transactions (transfers) via the SBI Shinsei Bank app

▼ For transactions (transfers) via Power Direct

This service complies with the international standard for online authentication, "FIDO (Fast IDentity Online)", and utilizes biometric authentication etc. stored within the smartphone device to reduce the risk of fraudulent use, such as through phishing attacks targeting the theft of customer account IDs and passwords. Biometric authentication information is stored only within the device and is not retained by the Bank.

Furthermore, when conducting important transactions such as transfers from Power Direct, a push notification will be sent to the SBI Shinsei Bank app. Customers can confirm the transaction details within the app and approve them, enabling smoother transactions with enhanced security. Please note that for transactions from Power Direct, telephone authentication and SMS authentication will continue to be available as alternatives to smartphone authentication.

As cybercrimes, including phishing scams, become increasingly sophisticated, the importance of security measures in financial services continues to grow. SBI Shinsei Bank is committed to realizing a secure and reliable financial experience by continuously promoting multi-layered initiatives, including 24-hour monitoring and detection, and enhanced monitoring of suspicious transactions, to provide an environment where customers can conduct banking transactions with peace of mind and convenience. We look forward to your continued support of SBI Shinsei Bank.

※1 A personal internet banking service accessible from PC and smartphone browsers provided by the Bank. ※2 In implementing this service, the Bank utilizes services provided by SBI DigiTrust Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Motonobu Ichimura), and system development is handled by SBI NeoBanking System Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO

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Source: PR TIMES
Category: product_launch|financial

Commencement of Smartphone Authentication Service Using Biometric Authentication

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