SBI Pet Microinsurance Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Yamato Ito; hereinafter "the Company") announces that as of June 15, 2026, customers can now check the status of insurance claim procedures via its official LINE account.
The Company has previously offered services on its official LINE account allowing customers to file insurance claims and make various policy changes directly through LINE. In response to customer feedback indicating that "it was difficult to track the progress of claims from submission to payment completion," the Company has introduced a new feature enabling users to monitor the status of their insurance claims.
<Newly Available Information>
・ Current status of the insurance claim process
・ Estimated number of days until insurance payment
・ Details of past insurance payments
With this new functionality, customers can now easily check the status of their insurance claims anytime from their smartphones. Furthermore, by consolidating claim filing, status tracking, and policy inquiries and modifications within the LINE platform, customers can access a more convenient and secure insurance experience through a messaging app they already use daily.
Going forward, the Company will continue to adopt a customer-centric approach, leveraging technology to enhance service convenience and support healthy, fulfilling lives for policyholders and their pets.
[Company Overview]
Company Name: SBI Pet Microinsurance Co., Ltd.
Address: 9F, Sumitomo Fudosan Hibiya Building, 2-8 Nishishinbashi, Minato-ku, Tokyo
Established: April 1, 2016
Capital: 299 million yen
Business: Microinsurance operations, Licensed by the Kanto Finance Bureau (Microinsurance) No. 74
URL: https://www.sbipet-ssi.co.jp/
<Contact for Inquiries>
Corporate Planning Department, SBI Pet Microinsurance Co., Ltd.
TEL: 03-6371-2490
E-mail: pet-keiki@sbigroup.co.jp
FACT BOX
- Source: PR TIMES
- Category: New Product