SBI Ikikii Small Amount Short Term Insurance Holds 2nd Policyholder Meeting to Deepen Dialogue with Policyholders

SBI Ikikii Small Amount Short Term Insurance Co., Ltd. (Headquarters: Minato-ku, Tokyo, President: Yuji Saita) held its second "Policyholder Meeting" on March 30, 2026, with the aim of incorporating customer feedback into product and service improvements. Under the SBI Group's "customer-centric principle," the company promotes initiatives that prioritize direct dialogue with policyholders. This meeting was planned and implemented as part of these efforts to facilitate frank exchanges of opinions with policyholders. Following the first meeting held in June 2025, the company aims to achieve more accessible and understandable communication through continuous events. President Saita also participated, listening to a wide range of opinions regarding policyholders' lifestyles, reasons for joining insurance, evaluations, and requests concerning the company's products and services. Saita directly answered questions from participants and conveyed the company's initiatives and future directions, fostering lively discussions throughout. The company plans to utilize the policyholders' feedback gained from this meeting for future product and service development and improvement. Moving forward, the company will continue its efforts to emphasize two-way communication with policyholders, striving to satisfy customers as a company that "supports each customer's better life."