SoftCreate Co., Ltd. Adopts 'SSD-assistance' Service

Say Technologies Co., Ltd. (Headquarters: Bunkyo-ku, Tokyo; President and CEO: Chisato Mibuki) announces that SoftCreate Co., Ltd., an IT solutions company headquartered in Shibuya-ku, Tokyo, has adopted "SSD-assistance," the server specification document automation service developed and offered by Say Technologies.

SoftCreate adopted "SSD-assistance" to standardize and automate the creation of configuration documents, which are essential in system construction. As a result, the company has reduced document creation effort by more than half while improving document quality and reducing engineers' workloads.

[Case Study Webpage] https://www.say-tech.co.jp/case/ssda/softcreate

About the Server Specification Document Automation Service "SSD-assistance"

"SSD-assistance" is a service that automatically generates server configuration specification documents—essential for system delivery, operation, maintenance, and replacement—in just three steps. Since its launch in 2018, the service has achieved over 97% customer retention, with high satisfaction from users.

Significant Reduction in Specification Document Creation Effort Creating specification documents after system construction typically involves extensive manual work such as copying and pasting from existing materials, manual transcription, and time-consuming review and correction processes. "SSD-assistance" acquires configuration data directly from target devices and automatically generates standardized specification documents, greatly reducing manual effort. In some cases, document creation time has been reduced by up to 91%, significantly easing the burden on teams and improving operational efficiency.

Minimal Pre-Training Required The service is designed to eliminate the need for complex setup procedures such as installing dedicated applications, server restarts, or environment configuration. By drastically lowering the typical barriers to automation tool adoption, "SSD-assistance" enables immediate use in real-world environments without requiring extensive training.

Multi-Platform Support "SSD-assistance" supports a wide range of platforms, including Windows Server and Linux servers, public cloud environments, firewalls, and major network devices from vendors such as Cisco and Allied Telesis. By generating configuration documents in a unified format across different platforms, the service enables centralized management in multi-vendor environments.

[Service Overview] https://www.say-tech.co.jp/product/ssda

[Free Trial Registration] https://www2.say-tech.co.jp/ssda-eval

About SoftCreate Co., Ltd.: 43 Years as the Best IT Strategy Partner

SoftCreate Co., Ltd. traces its origins to a PC shop named "SoftCreate," opened in 1983 in Miyamasuzaka, Shibuya. Over its 43-year history, the company has evolved from a retail shop into an independent systems integrator and comprehensive IT solutions provider, offering services ranging from IT infrastructure construction and maintenance to cloud, security, Microsoft solutions, and AI solutions.

Today, the Account Technology Department within the System Integration Division of the Innovation Technology Headquarters is primarily responsible for IT infrastructure planning and system construction. The department serves as a "best IT strategy partner," providing tailored solutions and end-to-end implementation for both long-standing and new clients.

Customer Case Study: SoftCreate Co., Ltd.

Background for Adoption

In its IT infrastructure projects, SoftCreate creates configuration documents as deliverables, summarizing settings for servers, network devices, and cloud services. These documents are critical for accurately recording system configurations, reproducing identical setups, supporting operations and maintenance, facilitating knowledge transfer, and preventing knowledge silos.

However, as projects have grown larger and more concurrent, the manual effort required to create these documents has increased significantly. Yusuke Imokawa from the Account Technology Department recalls, "We used to compile configuration documents manually. For large-scale projects, multiple team members would divide the work, but this led to inconsistencies in format and quality, requiring additional time for review and correction."

Key Factors in Adoption Decision

To standardize document formats and automate content creation, SoftCreate began evaluating available tools. After a trial period, the company selected Say Technologies' "SSD-assistance" service.

The decisive factors were the tool's ability to easily collect required information and the usability of the generated documents, which could be edited and delivered directly to clients. Imokawa stated, "The automatically generated specification documents already included most of the information we needed. The fact that we could edit and deliver them as-is was a major advantage."

Results After Implementation

Since adopting "SSD-assistance," SoftCreate has significantly reduced the time required to create configuration documents. Previously, creating an OS configuration document alone took 1 to 2 hours; now, even including client-specific edits, the process takes about 30 minutes.

The service has also reduced errors caused by manual data entry and transcription. Imokawa noted, "Since we can generate documents with just a few clicks, transcription errors have been eliminated, and we now have more time and mental bandwidth to focus on other tasks." Daisuke Yabuwaki from the same department added, "We can collect necessary information with simple clicks, and even settings we might have missed on the actual equipment can be easily reviewed later in the well-organized specification documents."

Future Use Plans

Beyond document creation, "SSD-assistance" is also being used for customer environment assessments. Shinsuke Hiyoshi from the department commented, "During environment surveys, accidental configuration changes or service disruptions could lead to serious issues. With this tool, we can safely collect information without such risks, giving us peace of mind."

Currently, the department uses "SSD-assistance" for creating configuration documents for Windows Server and firewalls. Given the company's high volume of network-related projects, it plans to further expand automation and usage to include configuration documentation for network devices.

About SoftCreate Co., Ltd.

Company Name: SoftCreate Co., Ltd.

Industry: Comprehensive IT services

Headquarters: Shibuya Cross Tower, 2-15-1 Shibuya, Shibuya-ku, Tokyo

Founded: October 2012

Business Overview: System integration, cloud integration, security integration, product development in AI, cloud, and security, system operation and support, and license & product sales

Website: https://www.softcreate.co.jp/

About Say Technologies Co., Ltd.

Since its founding in 2001, Say Technologies Co., Ltd. has pursued the mission of "delivering convenient products to system administrators and partners." The company develops and sells operation and management-focused software solutions, including the decentralized server monitoring software "BOM for Windows," the advanced job scheduler "Job Director," and the server specification document automation service "SSD-assistance."

[Company Overview]

● Company Name: Say Technologies Co., Ltd.

● Headquarters: 8F, Hakutori-bashi Mikasa Building, 1-12-15 Suidobashi, Bunkyo-ku, Tokyo 112-0005

● Phone: 03-5803-2461

● President and CEO: Chisato Mibuki

● Business: Providing server system operation and management solutions

Development and sales of decentralized server monitoring software "BOM for Windows"

Development and sales of advanced job scheduler "Job Director"

Development and sales of server specification document automation service "SSD-assistance"

Other consulting, technical support, and development services related to operations management

● Website: https://www.say-tech.co.jp/