Seminar: Real Estate DX 2026 Strategy to be Held on June 23
Sankei Shimbun will hold an online seminar on June 23, 2026, to discuss DX strategies for the real estate industry, focusing on anti-harassment measures and generative AI.
📋 Article Processing Timeline
- 📰 Published: May 25, 2026 at 19:40
- 🔍 Collected: May 25, 2026 at 11:01
- 🤖 AI Analyzed: May 25, 2026 at 11:24 (22 min after Collected)
## Overview
Sankei Shimbun will host an online seminar titled "Real Estate DX 2026: Customer Response Strategy - Field Reform and CX Improvement After Anti-Harassment Legislation" on June 23, 2026, starting at 1:00 PM.
## Background and Purpose
The real estate industry is currently at a turning point due to the spread of generative AI and the mandatory implementation of anti-harassment (power harassment by customers) measures, leading to challenges such as field exhaustion and turnover. This seminar aims to provide DX strategies to solve these issues.
## Speakers
- **Keynote Speech: DX Strategy in the Age of Generative AI**
- Noriaki Makiguchi, Representative Director, Real Estate Tech Association
- Analysis based on the latest market trends in Japan and the U.S.
- **Special Lecture: How to Build a Harassment-Resilient Organization**
- Atsushi Tani, Representative Director, Japan Claim Response Association
- Practical techniques for harassment response and manual creation.
## Event Details
- **Date and Time**: June 23, 2026 (Tuesday), 13:00–14:50 (Scheduled)
- **Capacity**: 500 participants (First come, first served)
- **Cost**: Free
- **Registration Deadline**: June 23, 2026, by 13:00
- **Registration**: [Official URL](https://sankei.smktg.jp/public/seminar/view/5776)
## Organizers and Sponsors
- **Organizer**: Sankei Shimbun
- **Sponsors**: LINE WORKS Co., Ltd., RightTouch Co., Ltd.
Sankei Shimbun will host an online seminar titled "Real Estate DX 2026: Customer Response Strategy - Field Reform and CX Improvement After Anti-Harassment Legislation" on June 23, 2026, starting at 1:00 PM.
## Background and Purpose
The real estate industry is currently at a turning point due to the spread of generative AI and the mandatory implementation of anti-harassment (power harassment by customers) measures, leading to challenges such as field exhaustion and turnover. This seminar aims to provide DX strategies to solve these issues.
## Speakers
- **Keynote Speech: DX Strategy in the Age of Generative AI**
- Noriaki Makiguchi, Representative Director, Real Estate Tech Association
- Analysis based on the latest market trends in Japan and the U.S.
- **Special Lecture: How to Build a Harassment-Resilient Organization**
- Atsushi Tani, Representative Director, Japan Claim Response Association
- Practical techniques for harassment response and manual creation.
## Event Details
- **Date and Time**: June 23, 2026 (Tuesday), 13:00–14:50 (Scheduled)
- **Capacity**: 500 participants (First come, first served)
- **Cost**: Free
- **Registration Deadline**: June 23, 2026, by 13:00
- **Registration**: [Official URL](https://sankei.smktg.jp/public/seminar/view/5776)
## Organizers and Sponsors
- **Organizer**: Sankei Shimbun
- **Sponsors**: LINE WORKS Co., Ltd., RightTouch Co., Ltd.
FAQ
「不動産DX2026 顧客対応構築戦略」セミナーの開催日はいつですか?
2026年6月23日(火)13:00から開催されます。
セミナーの定員と参加費は?
先着500名までで、参加費は無料です。
このセミナーの主な目的は何ですか?
不動産業界が直面するカスハラ対策義務化や生成AI普及といった転換期において、構造的課題である現場疲弊の解決やDX戦略、組織づくりについて学ぶことを目的としています。
基調講演の講師は誰ですか?
不動産テック協会代表理事の巻口成憲氏が、不動産DX戦略について講演します。
カスハラ対策に関する講演は誰が行いますか?
日本クレーム対応協会代表理事の谷厚志氏が、カスハラに強い組織の作り方について講演します。